Telesales Advisor - Uncapped Commission & Benefits

Oak Furnitureland Group; Swindon; On-site; GBP 26,000; Full time

Job summary

A leading furniture retailer in Swindon is seeking a Telesales Advisor to deliver exceptional customer service through inbound and outbound calls. The role emphasizes understanding customer needs, enhancing product knowledge, and achieving sales targets within a supportive team. Success is rewarded with an industry-leading uncapped commission structure, generous employee perks, and career development opportunities in a collaborative environment.

Benefits

Exclusive Employee Discounts

Generous Holiday Allowance

Birthday Off

My Rewards Programme

Competitive Pension Scheme

Comprehensive Life Insurance

Continued Development

Employee Assistance Programme

Free On-site Parking

Qualifications

• Extensive experience working in a customer centre, ideally within a sales environment.
• Highly skilled at questioning and listening techniques.
• Demonstrable knowledge and experience of working within successful high-performing teams.

Responsibilities

• Provide exceptional customer experience by sharing expert knowledge of products.
• Answer inbound phone calls and manage individual diaries for potential leads.
• Follow the Telesales Sales Script and make recommendations based on customer needs.

Skills

Customer service experience

Persuasive communication

Attention to detail

Team collaboration

Computer systems proficiency

Tools

Microsoft Word

Microsoft Excel

Job description

A leading furniture retailer in Swindon is seeking a Telesales Advisor to deliver exceptional customer service through inbound and outbound calls. The role emphasizes understanding customer needs, enhancing product knowledge, and achieving sales targets within a supportive team. Success is rewarded with an industry-leading uncapped commission structure, generous employee perks, and career development opportunities in a collaborative environment.