Technical Support Engineer

Megger Group; Dover; On-site; GBP 30,000 - 40,000; Full time

Job summary

A multinational electrical testing firm is looking for a Technical Support Engineer based in Dover, UK. The successful candidate will deliver exceptional technical support across various products and assist in pre-and post-sales activities. A solid understanding of electrical installations, HNC in Electrical Engineering, and proficiency in MS Office and Megger software are required. Join a team that values flexibility, equality, and diversity while contributing to industry-leading solutions.

Benefits

Flexible working options

Diverse and inclusive team culture

Qualifications

• Solid understanding of electrical installations and testing procedures required.
• Working towards vocational qualifications, HND in Electrical Engineering preferred.
• HNC in Electrical Engineering plus 2 A-Levels (including maths) essential.

Responsibilities

• Provide expert technical support to customers and distributors.
• Represent company at trade shows and exhibitions.
• Create technical content for pre- and post-sales activities.

Skills

Solid understanding of electrical installations and testing procedures

Proficiency in MS Office

Proficiency in Megger analysis software

Social media platforms

Internal IT systems

Education

HNC in Electrical Engineering

2 A-Levels (including one maths-based subject)

Working towards vocational qualifications, HND in Electrical Engineering

Tools

MS Office

Megger analysis software

Job description

Technical Support Engineer page is loaded## Technical Support Engineerlocations: Dover, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 26, 2026 (13 days left to apply)job requisition id: JR100507**The Vacancy**We are always looking for exceptional individuals to join our multinational group of talented professionals and right now we are seeking to recruit a motivated and talented Technical Support Engineer based at our Dover HQ.In this role, you will deliver exceptional technical support across Megger’s diverse product range, including Low Voltage Instruments (LVI), General Electrical Test (GET) equipment, battery systems, and rotating machines. You will act as a key point of contact for both customers and internal teams, supporting pre- and post-sales activities, bridging global sales teams and the Dover site, and helping to drive business growth while maintaining outstanding service standards.**Key Responsibilities*** Provide expert technical support and guidance to customers and distributors via phone, email, and on-site visits.* Represent Megger at trade shows, exhibitions, and industry events with technical demonstrations.* Create technical content to support pre- and post-sales activities, including competitor comparisons, application notes, and videos.* Assist Product Managers during product development, alpha/beta phases, and NPIT launches, including regression testing.* Maintain departmental demonstration stock, complete reports and workshop tasks, and update records in the CRM system.**Experience, Skills & Qualifications*** Solid understanding of electrical installations and testing procedures.* Working towards vocational qualifications, HND in Electrical Engineering, with potential progression to degree level.* HNC in Electrical Engineering plus 2 A-Levels (including one maths-based subject).* Proficiency in MS Office, Megger analysis software, social media platforms, and internal IT systems.* Full driving licence is required and willingness to travel within the UK and internationally.At Megger, our mission is simple yet powerful: to help people live confidently and work safely by harnessing the energy that powers our world. We do this by designing and manufacturing high-quality, portable electrical test equipment that’s safe, reliable, and a breeze to use.Our customers are at the heart of everything we do. Their challenges fuel our innovation, and we’re proud to be a trusted partner, someone they can rely on to help them succeed.As a global leader, Megger operates in over 100 countries and employs more than 2,000 talented individuals worldwide. Our industry-leading 360° Customer Service goes far beyond products—it includes software, bespoke tools, on-site training, repairs, testing services, and expert consultancy.We’re your all-in-one destination for electrical testing solutions and we’d love for you to be part of the journey.Our UK headquarters is based in Kent, the beautiful Garden of England, offering stunning views of Dover Castle, the Kent coastline, and even glimpses of France on a clear day!**Please note:** We’re not in a position as a business to offer visa sponsorship, so we’re unable to consider applications from candidates who require it to work in the UK.**Flexible Working at Megger**We recognise that flexibility helps people thrive. That’s why we support flexible working for all employees and welcome requests from day one of employment. You can make up to two requests per 12-month period.**Our Commitment to Equality, Diversity & Inclusion**People are the heart of Megger, and their unique perspectives are key to our success. We're proud to be an equal opportunity employer, embracing diversity in all its forms. We welcome applications from candidates of all backgrounds and experiences and are committed to ensuring a fair, supportive recruitment process and workplace culture for everyone.**Please note:** We may close this vacancy early if we receive a high number of applications. If you're interested, don’t wait and send your application in today!At Megger, we believe in your potential — your ability to learn, grow and contribute in meaningful ways to our success as a leader in test, monitoring and data analytic solutions for the electrical power industry. We believe in giving you the opportunity, accountability, and visibility to do just that so why not see what opportunities we have available.