TEC Coordinator

Medequipuk; Northallerton; On-site; GBP 32,000; Full time

Job summary

A forward-thinking care provider is looking for a TEC Coordinator to support Technology Enabled Care services. The ideal candidate will have excellent communication skills and a strong background in person-centred care. Key responsibilities include conducting TEC assessments, leading service delivery, and training health professionals. This role offers a salary of £32,000 per annum and opportunities for professional development. Benefits include generous holiday, life assurance, and access to employee assistance programs.

Benefits

29 days holiday increasing to 33

Continued professional development

Life assurance

Cycle to work scheme

Free eye test

Employee assistance program

Access to Perkbox

Free uniform

Free DBS check

Qualifications

• Experience with person-centred assessment and outcome-based approaches.
• Ability to work collaboratively across teams and services.
• A full driving licence and access to a vehicle insured for business use is essential.

Responsibilities

• Conduct holistic TEC assessments and design technology-based care packages.
• Lead delivery of TEC services, including installation and maintenance.
• Train and support professionals in TEC solutions.

Skills

Communication skills

Organisational abilities

Interpersonal skills

Proficient in Microsoft Office

Collaborative work

Tools

Database systems

Job description

Hours: 37.5 hours per week
Salary: £32,000 per annum

This is an incredible opportunity to work for a forward-thinking care provider, who’ll support you to be the best you can be in your chosen field!

Join us as our new TEC Coordinator atMedequip Connect and let us empower you to truly make a difference.

Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred care.

You’ll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip’s values and ways.

Who are Medequip Connect?

Medequip Connect provide services to over 50,000 people nationwide with the objective of providing reassurance and support to older, disabled or vulnerable people allowing them to remain safely in their own home.

We help people to maintain people’s independence by providing Technology Enabled Care (TEC) and a range of associated equipment that gives them the confidence of knowing that assistance is available at any time, 24 hours a day. Our care technology services provide peace of mind to you, your family, and your friends.

About the role

As a TEC Coordinator, you will play a key role in supporting the delivery and development of Medequip Connect’s assistive technology services You’ll work closely with Adult Social Care teams, health professionals, and other stakeholders to assess, install, review, and promote Technology Enabled Care solutions that support independence and enhance quality of life.

This role combines strategic planning with hands‑on operational delivery and is ideal for someone who is proactive, tech‑savvy, and passionate about person‑centred care.

Your day-to-day responsibilities will include, but not be limited to:

• Conduct holistic TEC assessments and design personalised technology-based care packages.
• Lead the operational delivery of TEC services, including installation, maintenance, and response.
• Support Medequip Connect’s digital transformation and introduce new assistive technology solutions.
• Train and support Adult Social Care and health professionals in TEC solutions.
• Deliver demos, lead on stakeholder engagement, and contribute to service improvement.
• Monitor outcomes, manage KPIs, and contribute to performance reporting and evaluation.
• Coordinate project delivery and collaborate on product development and implementation.

About you

Above all, you will identify and align with our company values:

• We empower people to be accountable for their actions and performance.
• We help people with empathy, courtesy, dignity and kindness.
• We show respect and are trusted by our colleagues, suppliers and customers.
• We believe in teamwork and are passionate about our work.
• We encourage innovation and the development of technology.
• We embrace change and seek to achieve excellence.
• We deliver cost effective, efficient and safe healthcare solutions.

Qualifications and experience required.

• Excellent communication and interpersonal skills.
• Strong organisational and multi-tasking abilities.
• Proficient in Microsoft Office and database systems.
• Experience with person-centred assessment and outcome-based approaches.
• A commitment to confidentiality and understanding of GDPR requirements.
• Ability to work collaboratively across teams and services.
• A full driving licence and access to a vehicle insured for business use is essential.

What we offer

• 29 days holiday moving to a max of 33 days (inclusive of Bank Holidays)
• Continued professional development, training and learning support and opportunities for career progression.
• Life assurance
• Cycle to work scheme
• Free eye test, provided by Specsavers
• Care First employee assistance program including free counselling.
• Access to Perkbox discount platform
• Free uniform
• Free DBS check

We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.

This role may be subject to an enhanced DBS disclosure and satisfactory references.

This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.