Team Leader

The Air Ambulance Service Limited; Melton Mowbray; On-site; GBP 60,000 - 80,000; Full time

Job summary

A charitable organization in Melton Mowbray is seeking a motivated Team Leader to support their Superstore. You will manage a team, ensuring sales targets are met while fostering an inclusive environment. The ideal candidate should have experience in people management, a passion for exceptional customer service, and preferably retail experience. Join a team dedicated to saving lives and making a genuine impact in the community.

Benefits

Enhanced annual leave

Additional annual leave purchase options

Enhanced sick pay

Life assurance

Access to discount schemes

Employee Assistance Programme

Qualifications

• Demonstrable evidence of alignment with core values.
• Experience in effective people management.
• Passion for delivering exceptional customer service.

Responsibilities

• Maximise sales and profits of the department.
• Guide and manage employees and volunteers.
• Provide direction and support to team members.

Skills

People management experience

Customer service skills

Target-driven

Experience in retail or charity sector

Job description

🚁 Join Our Lifesaving Team 🚁

Team Leader (Permanent)

Full Job Description:

📍 Location: Melton Mowbray - LE13 1JY

🕒 Hours: 20

Benefits:

We’re on the lookout for a Weekend Team Leader*to support the Melton Mowbray Superstore

*(there will be a small amount of week day hours, to be discussed at interview)

If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day_idswe may be waiting for the opportunity you’ve been waiting for!

What We Offer

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? EDI - The Air Ambulance Service

What You’ll Be Doing

To maximise sales and profits of your department within the store.

Responsible for guiding and managing a group of individuals, both employees and volunteers to achieve specific goals and objectives.

You will provide direction, support, and motivation to the team members, delegate tasks, monitor progress, and ensure effective communication within the team.

Proactively support and encourage both personal and professional development of your team.

To ensure the day‑to‑day running of the department, including compliance with company guidelines and standards, and delivering exceptional customer service.

What We’re Looking For

• Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
• Able to demonstrate effective people management experience
• Collaborative approach to achieving departmental and wider organisational objectives
• Passion for the work that TAAS does
• Experience working in the retail or charity sector preferred.
• Passion for delivering exceptional customer service.
• Target driven and able to inspire a team.
• Experience as a sales assistant or retail supervisor preferred.

What’s In It For You

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.

Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.

The Air Ambulance Service isn’t just a place to work; it’s a place toReverse build a meaningful career.

Apply now and help us to keep our helicopters flying and continue saving lives.

Compliance Responsibilities

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operates a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at thisielsen. If you have applied for共产党 this role within the last 6 months, please be aware your application may be automatically declined.