Team Leader — Lead Shifts, Train Baristas & Customers

Coffeepots Limited; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local coffee shop franchise is seeking a Team Leader to guide their team and deliver exceptional customer service. This role involves daily operations, team leadership, and maintaining high standards in a cafe environment. Ideal candidates will have leadership experience, a love for coffee, and the ability to motivate team members. The position offers £13.35 per hour and various perks, including discounts on food and drinks, alongside opportunities for career development.

Benefits

£13.35 per hour

Career development opportunities

50% off food and drinks

Community involvement opportunities

Qualifications

• Experience leading teams in a fast-paced environment.
• Passion for coffee and people.
• Ability to support team members and take responsibility.

Responsibilities

• Lead shifts and support colleagues for optimal customer experiences.
• Train and accredit new Baristas.
• Drive high standards of quality.

Skills

Leadership experience

Customer service skills

Reliability

Flexible approach

Job description

A local coffee shop franchise is seeking a Team Leader to guide their team and deliver exceptional customer service. This role involves daily operations, team leadership, and maintaining high standards in a cafe environment. Ideal candidates will have leadership experience, a love for coffee, and the ability to motivate team members. The position offers £13.35 per hour and various perks, including discounts on food and drinks, alongside opportunities for career development.