Team Leader - Flexible Shifts & Guest Experience

Hollywood Bowl; Swindon; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading family entertainment company in Swindon is seeking a Team Leader who will lead and inspire the team to provide outstanding customer service. Responsibilities include managing shifts, welcoming customers, and ensuring teams deliver exceptional experiences. Ideal candidates are energetic team players with experience in supervision and customer service. The role offers impressive perks including training programs, discounts, and flexible hours, making this a fantastic opportunity in a vibrant workplace.

Benefits

Opportunity to earn an extra 50p per hour

Access to apprenticeship programmes

Optional pension plan

Additional holiday with length of service

Ongoing training and development

Free game vouchers

30% discount off food and drink

50% off food when working

Team Member Support Programme

Financial long service awards

Charity donation on induction completion

Enhanced parental leave benefits

Access to healthcare cash plan

Qualifications

• Experience of supervising a team.
• Great customer service skills with effective communication.
• High energy and enthusiasm in fast-paced settings.

Responsibilities

• Lead and inspire your team on shift.
• Ensure customers are having an unforgettable time.
• Welcome customers and coach your team.

Skills

Supervising a team

Customer service

Ability to work in a fast-paced environment

Friendly team player

Flexibility with working hours

Basic literacy and numeracy skills

Job description

A leading family entertainment company in Swindon is seeking a Team Leader who will lead and inspire the team to provide outstanding customer service. Responsibilities include managing shifts, welcoming customers, and ensuring teams deliver exceptional experiences. Ideal candidates are energetic team players with experience in supervision and customer service. The role offers impressive perks including training programs, discounts, and flexible hours, making this a fantastic opportunity in a vibrant workplace.