Team Leader

Annsummers.com; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail brand is seeking a results-driven Team Leader for their Glasgow Buchanan Galleries store. This role revolves around leading a retail team to exceed sales targets. Responsibilities include creating exceptional customer experiences, motivating staff, and maintaining high merchandising standards. The position offers £12.50 per hour, staff discounts, and a wellness program among other benefits. Ideal candidates will have previous leadership experience in retail or hospitality and a passion for brand values.

Benefits

£12.50 P/H

50% staff discount

Wellness programme

Internal progression journey

Qualifications

• Experience as a Keyholder or Team Leader in Retail or Hospitality.
• Proven ability to lead and inspire a team.
• Strong communication and organisational skills.

Responsibilities

• Lead retail team to achieve performance goals.
• Create a memorable service experience for customers.
• Maintain visual merchandising standards.

Skills

Results-driven leadership

Customer service obsession

Sales motivation

Job description

We’re on the hunt for a TEAM LEADER in our Glasgow Buchanan Galleries store, someone who is results-driven and absolutely service‑obsessed!

You’ll be accountable for leading the success of the retail team and their performance;

INSPIRING them to be the best they can be

COACHING them so they have what it takes to thrive and

MOTIVATING them to exceed targets and smash their goals

How you’ll add real value in your role:

• Lead the_month to create an amazing service experience, one that the customer will remember
• Ignite a real sales energy in store to exceed the targets, and be sure to get involved, show them how it’s done!
• Be the kind of leader you would want leading you – support, drive and recognise the great team you have
• Stay in the loop; know what’s going on in the business, understand what you need to do and be clear on when it needs to be done by – organisation always wins
• Our stores are the window to our brand, be sure to keep the VM on fire and the product looking hot, just as our customers would expect from us!

You might know Ann Summers as the inventors of the Rampant Rabbit, or even the destination for must‑have lingerie, and you’re right, but we’re SO much more than that…

We’re a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!

Our talented people are at the heart of our retail business, and they’re the ones who make our brand the Optimistic success that it is.

What’s in it for you?

• £12.50 P/H
• A great induction, setting you up for success in your new retail role
• 50% staff discount
• Incentives and initiatives
• Wellness programme
• Internal progression journey

…just to name a few (not to mention, the opportunity to work for a fantastic brand – huge perk!)

If you’re currently a Keyholder or Team Leader in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more!

Due to high volumes, we’re unable to get in touch with every candidate to acknowledge your application, however we’re grateful that you’ve taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our everyday, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views.

Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.

#TLSA