Supporter Care Officer – Hybrid (Full-Time) Charity Role

Premier Christian Communications Ltd; Abingdon; Hybrid; GBP 27,000; Full time

Job summary

A Christian charity seeks a Supporter Care Officer in Abingdon to deliver exceptional customer support services. This role involves handling orders, processing donations, and managing customer inquiries through multi-channel communication. Candidates must demonstrate strong customer service skills, proficiency in Microsoft Office, and the ability to work collaboratively within a team. The position offers a hybrid working model and requires a commitment to the organization's mission.

Qualifications

• Experience in delivering high levels of customer service.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and accounts packages.
• Ability to handle pressure and multi-task.
• Strong commitment to the aims of the organisation.

Responsibilities

• Provide excellent customer service through various channels.
• Process customer orders and donations efficiently.
• Manage office stock levels and assist in credit control.
• Update product data and handle end-of-day reports.

Skills

Customer service experience

Communication skills

Proficiency in Microsoft Office

Ability to multi-task

Attention to detail

Teamwork

Job description

A Christian charity seeks a Supporter Care Officer in Abingdon to deliver exceptional customer support services. This role involves handling orders, processing donations, and managing customer inquiries through multi-channel communication. Candidates must demonstrate strong customer service skills, proficiency in Microsoft Office, and the ability to work collaboratively within a team. The position offers a hybrid working model and requires a commitment to the organization's mission.