Supported Assistant Practitioner/Assistant Practitioner

CEMP; Norwich; On-site; GBP 28,000 - 31,000; Full time

Job summary

A healthcare organization in Norwich is seeking a Supported Assistant Practitioner to join their Hospital Discharge Team. The role involves supporting individuals post-inpatient stay through assessments and service commissioning, while working alongside a dedicated team in a multidisciplinary environment. The ideal candidate will possess excellent communication and customer service skills, alongside experience working with vulnerable individuals. This is an exciting opportunity to contribute to patient care and help individuals maintain their independence.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Employee discounts programme

Local Government Pension Scheme

Qualifications

• Experience in assessments and service commissioning.
• Familiarity with the Care Act (2014) and Mental Capacity Act (2005).
• Ability to carry out assessments face to face or via video/telephone.

Responsibilities

• Undertake assessments for service users and support discharge processes.
• Work collaboratively with a multidisciplinary team.
• Facilitate the independence and resilience of individuals post-discharge.

Skills

Excellent communication skills

Time management skills

IT skills

Adaptability

Customer service commitment

Education

Experience working with vulnerable people

Job description

Supported Assistant Practitioner/Assistant Practitioner | 9343 | Permanent Contract | 37 hours per week | £28,598 to £30,024 per annum | (Grade F/G) | Norfolk & Norwich Hospital, Norwich

An exciting opportunity has arisen to join our Hospital Discharge Team within the Home First Hub, supporting individuals following an inpatient stay. The primary base for this role is the Norfolk and Norwich University Hospital, with responsibility for facilitating discharges across the county for Central Norfolk residents.

It is an exciting time to join our team of dedicated and passionate workers in embracing our home first approach and supporting people to be independent, resilient and well. We are proud of our multi‑disciplinary working environment and positive working relationships with our Health colleagues. Our team values good listening skills, flexibility, adaptability to new ways of working and a commitment to supporting people to maintain their independence. Workers in our team are open to change, innovative and confident with a focus on strengthening social care across Norfolk. They build strong partnerships with service users and their families, are ambitious about what people can achieve and explore ideas for positive outcomes that are fit for purpose and best value for money.

Our team is experienced with working with complex cases, have a sound knowledge of the Care Act (2014), Mental Capacity Act (2005) and Safeguarding, as well as excellent time management and IT skills. Any new staff are supported to develop a thorough working knowledge of Norfolk County Council processes and procedures. Covering South Norfolk, our team of Social Workers, Assistant Practitioners and Occupational Therapists use the Care Act (2014) to assess and provide support to adults living in the community. We are investing in people who can take us forward on our journey to embed our vision.

As an Assistant Practitioner within this team, you will undertake assessments, service commissioning and reassessment work. These will be carried out via video/telephone and/or face to face. You will have excellent communication, record‑keeping and keyboard skills, along with experience of working with vulnerable people. In addition, you should have a commitment to excellent customer service and be familiar with the Departments' eligibility criteria. In return, we can offer you the opportunity to work in an exciting and challenging area of Social Care, where you will be supported to develop into the role with regular supervision, training and peer support.

Our team operates a 7‑day service, so occasional weekend working is required (approximately once per month). The role is based within the hospitals discharge services, where you will carry out face‑to‑face assessments in a ward environment.

For further information please contact Abbey Cummings, Team Manager, at

Job Description And Person Specification - Supported Assistant Practitioner

We’re looking to appoint either a Supported Assistant Practitioner (Scale F) or an experienced Assistant Practitioner (Scale G) and require a CV and Supporting Statement from you. In this, you should set out how you meet the essential and desirable criteria of each of the roles, so we advise reading the full Job Description and Person Specification for each first before applying.

Job Description And Person Specification - Assistant Practitioner

Our Supported Assistant Practitioners (Scale F) join our 9‑month, bespoke support programme (The Assistant Practitioner Development Programme), enabling you to progress to an Assistant Practitioner role (Scale G) subject to satisfactory programme completion. You can also find information on our Terms and Conditions here.

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast‑track physiotherapy and a free counselling service
• Flexible working opportunities including flexi‑time, part time, remote and hybrid working dependent on your job role and business need.
• Financial benefits such as:
  • Norfolk Rewards, our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra‑low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: Wednesday 7 January 2026 at 23:59

All other applicants closing date: Wednesday 14 January 2026 at 23:59