Support Worker - Female

Acuity Care Group; Andover; On-site; GBP 10,000 - 40,000; Full time

Job summary

A supportive healthcare provider in Andover is seeking a compassionate Support Worker to provide tailored care for an individual with complex health needs. The role involves engaging the person in meaningful activities, ensuring quality care, and aiding in household tasks. Competitive pay rates of £15 p/h for weekdays and £17 p/h for weekends are offered. Previous experience in mental health, paralysis, or challenging behavior management is essential. Join an experienced team at a caring organization that values empowerment and quality service.

Benefits

Access to Westfield Rewards

Westfield Health Cash Plan

Employee Assistance Programme

Blue Light Card discount scheme

Further training opportunities

Generous Refer a Friend scheme

Qualifications

• Previous experience in providing care to individuals with complex health needs.
• Empathetic and compassionate approach to support.
• Strong communication skills to build trust.

Responsibilities

• Provide 2:1 high-quality care tailored to individual needs.
• Engage individuals in meaningful activities.
• Support with household tasks for comfort and independence.

Skills

Experience with chronic pain conditions

Experience with paralysis

Ability to handle challenging behaviors

Mental health awareness

Job description

The following content displays a map of the jobs location - Andover

Working Hours:

36

Location:

Andover

Closing Date:

14/01/2026

Job Category:

Division:

TBI

Brand:

TBI

Job Introduction

Do you get distracted when you see a dog when you're out and about? Us too! Come join this animal lovers team and help her live more independently!

Support Worker - Female
Pay rate: Monday to Friday Day - £15 p/h, Saturday & Sunday Day - £17 p/h, Sleep-Ins - £10.52 p/h
Shift Pattern:
Week 1 - Wed 0900-2300 & 2300-0930
Week 2 - Wed 0900-2300 & 2300-0930, Sun 0900-2300 & 2300-0930

The lady loves to be busy! Whether its dining out, days out especially if animals are involved or arts and crafts. She's ready to do paintings, creating models or colouring. This individual has complex health including paralysis and is a full time wheelchair user. She also has mental health needs and can display challenging behaviours but this does not define them.

Enriching activities will be an important factor in your support, and you will bring a wonderfully empathetic approach to truly make a difference to this person’s life. You will also need to bring previous experience with you in the following:

• Chronic pain conditions
• Paralysis
• Behaviours that can be perceived as challenging
• Mental health

What will your shift involve?

In this role, you will be providing high-quality care on a 2:1 basis, ensuring that the individual you support receives compassionate and attentive care tailored to their specific needs.Your responsibilities will include engaging with them in meaningful activities and taking them out in the community to promote their social interaction and well-being.Additionally, you will support with household tasks to maintain a clean and organized living environment that fosters comfort and independence.Clear and confident communication in their preferred manner will be essential to building a strong and trusting relationship.

More about Acuity Care Group

We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

• LD&A – Learning Disabilities & Autism
• Bespoke

This role sits within our Team Brain Injury family, and you will be supported by an experienced hands-on Complex Care Manager.

We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do.Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

What next?

If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call.

We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals.All applicants will be subject to Enhanced DBS checks and referencing.

We are an equal opportunities employer and welcome applications from all sections of the community.

This post is exempt under the Equality Act 2010,Schedule 9, Part 1.Due to the nature of the role and the needs of thepeople we support, we can only accept applications from females for thisposition.

What else do we offer?

• Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
• Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
• Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
• Blue Light Card discount scheme and Blue Light Card tickets – grab a free ticket to a horse race or comedy show.
• Further training in NVQ's in Health and Social Care
• Progression opportunities within the organisation
• Ongoing training and development
• A generous Refer a Friend scheme - receive up to £500!