Supervisor

Videalert Ltd; Royal Leamington Spa; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading service provider in transportation is seeking a Supervisor for their team in Royal Leamington Spa. The successful candidate will lead a team of Civil Enforcement Officers, handle escalated queries, and manage daily operations. Ideal attributes include excellent communication skills, a full UK driving licence, and a self-motivated attitude. The company offers flexible working patterns, training opportunities, and a supportive work environment with various employee benefits.

Benefits

Flexible Working

Training and Development

Full Uniform provided

Competitive holiday

Enhanced Maternity & Paternity package

Health and Wellbeing benefits

Employee Perks

Company Pension Scheme

Death in Service Benefit

Qualifications

• Must hold a Full UK Driving Licence.
• Previous experience in a supervisory or management role.
• Excellent communication skills are a must.

Responsibilities

• Lead a team of Civil Enforcement Officers.
• Carry out daily briefings and track KPIs.
• Patrol public car parks and streets to advise the public.

Skills

Communication skills

Self-motivated

Customer-focused

Ability to work shifts

Microsoft Office

Education

Full UK Driving Licence

Job description

Here at NSL part of Marston Holdings Ltd. we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back‑office support members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.

About the role

We are looking for a Supervisor to join our fantastic team! Within this role you will lead a team of Civil Enforcement Officers, carry out daily briefings, deal with escalated queries from both your colleagues and members of the public, and track KPIs. On top of this responsibility you will also be performing the valuable duties carried out by a Civil Enforcement Officer – patrolling public car parks and streets, advising members of the public, and issuing tickets to incorrectly parked vehicles. In this Supervisor role you will be the eyes and ears of the local community while supporting your team to continue the essential work that is carried out by Civil Enforcement Officers within the community.

Qualification

For this role you must hold a Full UK Driving Licence.

• Full UK Driving Licence
• Previous experience in a supervisory/management role
• Excellent communication skills
• Self‑motivated and customer‑focused
• Love of working outdoors
• Ability to work shifts
• Ability to work on own initiative
• Experience with Microsoft Office

What’s in it for you?

• Flexible Working: we provide flexible shift patterns to help you achieve the right work‑life balance.
• Training and Development: top‑class learning opportunities giving you the confidence to do a great job and opportunity to grow with the company.
• Full Uniform provided.
• Leave Benefits: competitive holiday (including bank holidays) – we all deserve to enjoy a break from work.
• Family Friendly Benefits: enhanced Maternity & Paternity package (subject to eligibility criteria).
• Health and Wellbeing: full access to our Employee Assistance Programme, Wellbeing Hub and Gym discounts because your health and wellbeing is important to us.
• Employee Perks: enjoy online and in‑store discounts and perks from your favourite retail shops, travel and social places.
• Reward and Recognition: your efforts won’t go unnoticed.
• Green Travel: Cycle to Work and Green Car Salary Sacrifice Schemes are available (subject to eligibility) because the environment matters to us.
• Company Pension Scheme: we’ll help you save for your future.
• Death in Service Benefit: providing peace of mind.

Interested?

Apply online today and a member of the team will be in touch soon.

About Us

Marston Holdings Ltd is formed of nine brand entities, each with specialist skills and knowledge that together provide services to support the government, utilities and private sectors through the delivery of market‑leading integrated technology‑enabled solutions, from design and implementation to management and recovery.

If successful you will be joining our Transportation team which operates under our NSL brand as part of Marston Holdings Ltd. New starters will be subject to clearance through the Disclosure and Barring Service. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

We are an equal opportunity employer: we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.