Supervisor

London Graphic Supplies Limited; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retail company in the design sector based in Greater London is looking for a Supervisor. This role involves supporting store management and ensuring excellent customer service while achieving sales targets. The ideal candidate will be enthusiastic, driven, and possess strong communication skills. The company offers a fun working environment, training for career progression, and generous discounts on products. Join us at this leading firm and make a difference in the retail sector.

Benefits

Fantastic training

Ongoing incentives

Generous discount on products

Fun working environment

Qualifications

• Passion for the London Graphic Centre and associated companies.
• Enthusiastic and driven with a focus on results.
• Strong communication and teamwork skills.

Responsibilities

• Support the store management team and deliver excellent customer service.
• Achieve sales targets and grow revenues.
• Assume accountability for security and safety in the absence of the Manager.

Skills

Customer service

Sales focus

Team working

Communication

Job description

Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Supervisor working 37.5 hours per week.

Who are we and why us?

London Graphic Centre has been serving the UK's design and arts communities since 1973. Trends are constantly changing in the ever-growing art and design world and we take pride in moving with those trends. London Graphic Centre is part of the Theo Paphitis Retail Group, which comprises London Graphic Centre, Ryman, Robert Dyas and Boux Avenue. We are a people oriented Company made up of a diverse mix of talented people in a variety of roles, which thrives on supporting colleagues by providing them with the knowledge, tools, policies and procedures to excel in their role. We are committed to providing our colleagues with development opportunities, job satisfaction and of course some fun whilst working!

What is the role?

Based on the shop floor, you will be responsible for supporting the store management team, delivering excellent customer service with a focus on sales. Tasks will involve driving forward both turnover and revenues from the store and keeping a close focus on customer service.

What will your key responsibilities be?

• Act as an ambassador for London Graphic Centre and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers.
• Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures.
• Focus on achieving sales targets and growing sales within the business.
• Outstanding product knowledge to assist our customers.
• Serving account customers and processing goods on account.
• Operating tills and processing cash, and credit cards.
• Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved.
• In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Store operates in line with company policies and procedures. Motivate all colleagues to drive sales and to achieve required KPIs. Support with any weekly time sheets.

What are we looking for from you?

• Passion for the London Graphic Centre and our associated companies.
• Passion for exceeding customer expectations.
• Enthusiastic, driven and focused on achieving results.
• Self motivated with an ability to work well independently and as part of a team.
• Confident approach towards maximising sales opportunities.
• Strong communication and team working skills.
• A dedication to learning and developing your own skills.

Role benefits:

• Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business.
• A great Team to work with where you can progress and make a difference at all levels.
• Ongoing incentives to reward your performance.
• Fun working environment with regular social events.
• Eligible to join the enhanced pension scheme after 12 month's service but auto enrol after 3 month's service.
• Generous discount at The London Graphic Centre and the other brands within the Theo Paphitis Retail Group.

Equal opportunities statement

The London Graphic Centre is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.