Subway Store Manager: Lead Service & Standards

Sodexo France; England; On-site; GBP 29,000 - 30,000; Full time

Job summary

A global leader in services is seeking a Subway Manager to oversee operations at Royal Stoke Hospital. This role involves ensuring compliance with brand standards, leading and training the team, and managing financial performance. Ideal candidates will have strong customer service skills and prior supervisory experience. Competitive compensation and numerous benefits, including mental health support, are offered as part of the employment package.

Benefits

Unlimited access to mental health support

Employee Assistance Programme

Free health and wellbeing app

Sodexo Discounts Scheme

Retirement Plan

Death-in-Service benefit

Learning and development tools

Cycle to Work Scheme

Volunteering Opportunities

Flexible work environment

Qualifications

• Previous experience in a customer-facing role, with supervisory experience preferred.
• Strong numeracy skills with the ability to understand and act on financial data.
• Reliable, committed, and presentable, with a strong work ethic.

Responsibilities

• Deliver Subway brand standards on every shift, ensuring excellent customer experience.
• Lead, train, and coach the team to perform effectively.
• Take full responsibility for the daily operation of the store.
• Monitor KPIs and drive actions to achieve sales targets.
• Handle customer complaints professionally.

Skills

Customer service

Communication

Numeracy

Team leadership

Proactivity

Job description

A global leader in services is seeking a Subway Manager to oversee operations at Royal Stoke Hospital. This role involves ensuring compliance with brand standards, leading and training the team, and managing financial performance. Ideal candidates will have strong customer service skills and prior supervisory experience. Competitive compensation and numerous benefits, including mental health support, are offered as part of the employment package.