Studio Manager
Role Description
About the Role
This is a varied and dynamic role with wide ranging responsibilities. The ideal candidate will be highly organised, self‑motivated, approachable and helpful. Able to quickly establish relationships with others, be calm and conduct themselves professionally at all times. They will work using their initiative and apply a ‘hands on’ approach to tasks. A team worker who will bring enthusiasm, ambition and a collaborative mindset to the role. You will be directly reporting to the Directors.
You are;
- Present in the studio 5 days per week
- A positive person with a solutions‑oriented mindset and excellent problem solving skills
- Efficient and proactive
- A good communicator
- Self‑driven with great initiative
- Highly organised with strong prioritisation skills, you have an ability to drive work to conclusions and deliver to deadlines
- A team player
- Comfortable and confident in Mac OS/Windows operating systems and Office 365
- Someone who has at least 5 years’ experience in a similar role, this will be your second or third position as a Studio Manager, Personal Assistant or similar office administrative role
- Able to maintain the highest level of confidentiality, diplomacy, and professionalism
- Confident and able to represent the business to a high standard
- Fluent in written and spoken English
- Interested in design and the creative industries
You will be responsible for;
Office Management
- Managing all IT, software and telecoms across business and working closely with our external IT consultant
- Managing all elements of the building maintenance, including the utilities, cleaning, insurance and security
- Being the main key holder listed for studio, managing all other key holders
- Supporting the team with general studio administration e.g .post and deliveries, stationary, keeping the studio clean and tidy
- Keeping the team accountable in regards to library, samples and sample movement
- The general day to day management of the studio; making sure we have fruit, flowers, kitchen basics and ensuring it always looks presentable
- Meeting and greeting all visitors, serving refreshments or lunch
- Contribute to Monday team meeting, ensuring the everyone is briefed on key events that week
- Organising all company travel
- Answering the studio phone
- Supporting the Operations Manager with organising team socials e.g., last Thursday of month team presentations and Christmas party
- Organise CPDs and supplier visits
- Managing office costs effectively
- Managing the company database of suppliers with the designers
- Supporting the Senior Management team in promoting a positive and supportive work environment and company
- Ensuring the company continues to be environmentally conscious across all aspects of the business and be proactive in seeking new ways in doing so
- Managing the company’s Health & Safety policy and fire risk assessment, ensuring these are reviewed and acted upon
HR
- Providing advice to employees on company benefits and entitlements, including the company pension scheme and health insurance
- Supporting the Operations Manager with the Company Handbook, updating all policies and procedures as and when necessary
- Managing the on‑boarding process for all new employees and consultants, administer all documentation for new joiners and current employees
- Managing the company’s health insurance policy
- Coordinate the mid‑year/bi‑annual employee review meetings
- Supporting the Directors and Operations Manager on upkeep/maintenance of our HR system
- Overseeing Interns with the support of Senior Management
- Hiring Interns
Executive Assistant to Directors
- Manage Directors’ calendar and diary
- Managing and preparing complex travel itineraries, e.g., Milan Saloni
- Assisting in any organising/admin tasks associated with marketing
- Conducting research
- Ad hoc tasks