Student Welfare and Office Administrator

Bourne Education Trust; Ewell; On-site; GBP 25,000 - 30,000; Full time

Job summary

A multi-academy trust is seeking a Student Welfare and Office Administrator at Epsom and Ewell High School. This role involves providing effective administrative support and excellent customer service. Candidates should have relevant office experience, communication skills, and a commitment to safeguarding. The position is permanent and offers various benefits, including training and development opportunities, a generous pension, and good work-life balance.

Benefits

Generous pension

Training and development opportunities

Free on-site parking

Wellbeing support

Access to discount platform

Qualifications

• Experience in an office environment is essential.
• Strong communication skills are required.
• Previous experience in school administration is preferred.

Responsibilities

• Provide effective specialist support in your designated area.
• Research and analyze data relevant to current specialism.
• Prepare and present reports based on findings.

Skills

Excellent communication skills, both written and verbal

Experience working in an office environment

Previous reception/administrative experience within a school environment

An awareness, understanding and commitment to the protection and safeguarding of children

Tools

School software packages such as Arbor

Job description

Student Welfare and Office Administrator

Benefits: Generous pension and holiday entitlement, training and development, recognition policies, wellbeing support (24/7 GP access & EAP), access to discount platform, work-life balance, family-friendly policies, free parking, occupational sick pay

We are seeking a Student Welfare and Office Administrator to join our team at Epsom and Ewell High School, part of Bourne Education Trust.

To provide, with a high level of accuracy, effective and efficient administrative and clerical support within the school alongside an excellent and proactive front-line customer service to families and visitors. The Administrator will take on specific duties and responsibilities which will include Attendance support, Inclusion or other appropriate specialist roles. These roles should be considered to be flexible and areas of specialism may be expected to change according to operational need.

About Epsom and Ewell High School

Epsom and Ewell High School offers a supportive and vibrant learning environment where students thrive. As part of the Bourne Education Trust (BET), a successful multi-academy trust comprising twenty-five schools across Surrey, Hampshire, and the London Borough of Richmond upon Thames, we are committed to "Transforming schools...changing lives." Rated 'Good' by Ofsted in 2022 and described as "no ordinary secondary school," we balance academic excellence with preparation for life beyond the curriculum.

Our student-led approach challenges learners to think deeply while our dedicated staff ensure they progress further than national averages. We're proud to be the UK's first recipient of the Schools Mental Health Gold Award, creating an environment where everyone can fulfil their potential.

Professional development is central to our success, with weekly training keeping teaching dynamic and relevant. We have a strong tradition of developing leaders from within, supported by robust in‑house programs and a commitment to accelerated career progression at all levels.

At Epsom and Ewell High School, we nurture confident, ambitious students who embrace community, tolerance and high aspiration. Our ethos is simple: our students are at the heart of everything we do, and we truly believe every child can achieve.

Details

Position: Student Welfare and Office Administrator

Contract: Permanent

Start Date: ASAP

Hours: 36 hours per week, 42 weeks per year (Mon - Fri, 8.00am - 4.00pm)

Responsible to: School Business Manager

• Generous workplace pension through TPS
• Condensed school year with two week half term in October
• Ongoing training, learning and development opportunities
• Recognition policies for exceptional performance and long service
• Well‑being support, including 24/7 online GP access, Employee Assistance Programme (EAP), online wellness support and free eye tests
• Access to savings on your everyday spending including groceries, homeware, entertainment and holidays, through My Staff Shop benefits platform
• Work-life balance, and family friendly policies and processes
• Free on-site parking, with electric car chargers and cycle to work scheme

Key responsibilities include:

• Provide effective specialist support in your designated area
• Research and analyse data and information appropriate and relevant to your current specialism
• Prepare and present reports, proposals, and recommendations based on your findings

Requirements include:

• An awareness, understanding and commitment to the protection and safeguarding of children
• Experience working in an office environment
• Excellent communication skills, both written and verbal
• Previous reception / administrative experience within a school environment
• Experience of school software packages such as Arbor

Our Culture

• Reflective, optimistic and aspirational
• Collaborative and innovative
• Committed, engaged and professional
• Advocates for equality and inclusivity

How to apply for this role:

Please click 'Apply' to complete our online application form. Please note CVs without a fully completed application form will not be considered.

The closing date for this vacancy is the 9th January 2026. However we strongly recommend applying early to have the best possible chance of being considered. Applications will be considered on receipt, and we retain the right to amend the closing date and withdraw this vacancy if we have received sufficient applications.

Bourne Education Trust are committed to safeguarding and protecting the welfare and safety of its staff and pupils, and follows safeguarding interview procedures. We expect all candidates to meet the highest standard of safeguarding and successful applicants will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check.

Bourne Education Trust is committed to equality of opportunity for all colleagues, pupils and other stakeholders. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. In advertising our vacancies, we are committed to accommodating diverse needs. If you require the applicant job pack to be supplied in a different format, please don't hesitate to contact us and we will do our best to provide a suitable alternative.

For further information about this vacancy please contact us using Ref: SW/OA/122025.