Student Advisor

Pengroup; City of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A higher education consultancy seeks a Student Advisor in London to connect prospective domestic students with university opportunities. The role includes managing outreach campaigns, facilitating open days, and providing application support to improve access to higher education. Essential skills include outreach experience and excellent communication. This part-time position offers various benefits including annual leave and training opportunities.

Benefits

Annual leave (7.2 weeks including bank holidays)

Company Sick Policy

Statutory maternity/paternity pays

Training and self-development opportunities

Grocery discounts

Cycle to work

Investing and savings opportunities

Financial wellbeing education

My Mind Pal (mental fitness)

Qualifications

• Experience in outreach, student engagement, or education advisory roles.
• Strong understanding of the UK higher education landscape.
• Excellent communication skills and ability to build trust with diverse communities.

Responsibilities

• Plan and deliver outreach campaigns to engage underrepresented communities.
• Coordinate and promote institution-hosted open days.
• Offer personalised services to prospective students regarding admissions.

Skills

Outreach

Student engagement

Interpersonal skills

Organisational abilities

Job description

Overview

As an external service provider working in collaboration with universities and colleges, the Student Advisor will deliver tailored support services designed to connect prospective domestic students, especially from underrepresented communities, with higher education opportunities at UK universities & colleges. This role is essential in driving awareness, engagement, and applications through outreach, advisory services, and collaborative event facilitation, aligning with the institution’s goals for widening participation and improving access to higher education.

With our unwavering commitment to students, the role will be tied to a set of student milestone outcome indicators, which will determine eligibility for market-related supplements.

Responsibilities

• 1. Targeted Outreach & Marketing
• Plan and deliver campaigns to engage hard-to-reach and underrepresented communities.
• Promote the institution’s programmes and opportunities through local events, community channels, partnerships, and digital media.
• Provide marketing feedback and strategic insights based on outreach results and community engagement.

• 2. Open Day Facilitation
• Coordinate and promote institutions-hosted open days.
• Drive and manage bookings from prospective applicants.
• Support students in preparing for meaningful engagement at events.

• 3. Enquiry and Application Support
• Offer personalised enquiry services to prospective students.
• Provide impartial guidance on higher education options and pathways, including admission process, institution programmes, access routes, and progression opportunities.
• Support initial access to the institution’s application platforms.
• Assist successful applicants in completing enrolment documentation and onboarding steps.
• Provide signed applicant declarations to confirm independent decision-making.

• 5. Post-Enrolment Advisory & Referral
• Refer enrolled students to the institution’s academic, well-being, and support services as needed.
• Share recurring themes or concerns from student feedback to the institution for improvement planning.

• 6. Community Intelligence & Reporting
• Gather and report insights from outreach activities and applicant interactions.
• Identify trends, barriers, and opportunities to improve outreach and participation strategies.

• 7. Other responsibilities
• Increased attendance from underrepresented groups at institutional events.
• Improved quality of applicant engagement and readiness.
• Enhanced reporting and feedback to inform the institution’s outreach and marketing strategy.
• Strengthened alignment with the institution’s access and participation goals.

Person Specification

• Essential Skills and Experience:
• Experience in outreach, student engagement, or education advisory roles.
• Strong understanding of the UK higher education landscape, including application and admissions processes.
• Excellent interpersonal and communication skills.
• Ability to build trust and rapport with diverse communities and individuals.
• Strong administrative and organisational abilities to do outreach and marketing activities.
• Knowledge of the institution’s programme offerings and strategic objectives.
• Familiarity with student finance and academic policy guidance.

• Annual leave (7.2 weeks including bank holidays)
• Company Sick Policy
• Statutory maternity/paternity pays
• Training and self-development opportunities
• Grocery discounts
• Cycle to work
• Investing and savings opportunities
• Financial wellbeing education
• My Mind Pal (mental fitness)

Senioriy level

• Entry level

Employment type

• Part-time

Job function

• Administrative

Industries

• Higher Education and Marketing Services