Strategy and Operations Manager

Eucalyptus; City of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading digital healthcare company in the UK is searching for a Strategy & Ops Manager to support exciting projects and product launches. Ideal candidates have 3-4 years of experience in fast-paced environments, exceptional problem-solving skills, and a strong communication focus. Join a passionate team to make impactful changes in healthcare.

Benefits

Employee options program

Monthly wellness allowance

25 days holiday + bank holidays

Enhanced parental leave policy

Professional development budget

Fun office with regular socials

Qualifications

• 3-4+ years in high-velocity environments, preferably 2+ years in consulting/banking.
• Exceptional problem solver with structured thinking.
• Strong communication and execution focus.

Responsibilities

• Lead projects supporting the launch of new product lines.
• Drive special projects to improve existing offerings.
• Act as a strategic partner to leaders.

Skills

Problem solving

Communication

Project management

Product sensibility

Job description

We’re making good health last a lifetime

More than 1 billion people globally live with obesity, a major leading indicator of many preventable chronic diseases such as diabetes and heart disease.

Eucalyptus is the company behind Juniper, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.

Our published clinical research demonstrates that our combined approach to weight management and lifestyle change increases the likelihood of our patients losing significant weight during their treatment with Juniper by four times.

Since launching, we’ve grown fast to support millions of patients. In the last 12 months:

• We grew the size of our patient base by 10x in the UK, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 50 to 200.
• Globally, we grew revenue by >120% YoY, while reducing cash burn by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of Canva, Stripe, Uber and Airbnb.

What’s next?

In 2025, we are charting the path to support hundreds of thousands of patients while launching into new conditions, demographics, and geographies as we move towards our vision of creating a preventive healthcare ecosystem.

We’re building the world’s largest international digital healthcare company. This will be highly challenging, very rewarding and the adventure of a lifetime, working with the best operators you will ever encounter.

If that gets you excited, let’s talk!

About The Role

Building the world’s largest digital healthcare company means lots of exciting challenges. We will be:

• Scaling & improving our existing Weight offering
• Launching new exciting product lines and treatments
• Building a new men’s preventative healthcare brand

The Strategy & Ops Managers will work on the most pressing projects in the business, acting as a ‘swiss army knife’ to support leaders in our business such as our VP of Operations (scaling our existing Weight offering), Head of Product Expansion (launching new products) and General Manager, Compound (building the new brand). You will complete strategic analysis, collaborate with operations, product and growth to launch new initiatives, and be a thought partner to the leaders you work with.

No day will be the same; and your career path is yours to forge - for example, you could transition to leading a product line or function over time. If you’re hungry to make an impact, and excited to one day be a leader in a world-class business - this role is for you.

What You\'ll Do

You will lead one or two projects at a time. Examples include:

Supporting the launch and iteration of a new product line:

• Leading market research to develop and refine treatment, product or service propositions
• Delivering on the operational launch of a new product line (e.g., setting up our patient services or supply chain, working with product to refine the patient experience)
• Running experiments to validate go-to-market strategies or proposition changes

Driving ‘special projects’ in an existing product line

• Scoping and delivering cross-functional initiatives (e.g., improving efficiency in a patient service team; a new retention initiative)
• Identifing and negotiating with a new brand partner (e.g., gym partnership)
• Leading commercial analysis and design of new offers within a product line (e.g., discounts, bundling, tiering)

Acting as a leader’s strategic partner

• Supporting a leader set-up a new reporting or operating model for key initiatives
• Working with analytics to deliver performance insights and make recommendations on changes

About You

Experience & Background

• 3-4+ years in high-velocity, high-ownership environments - preferably including 2+ years in consulting/banking or equivalent structured problem-solving role
• Exceptional problem solver with structured thinking - can break down ambiguous challenges, generate hypotheses, and test them systematically
• Strong communication and execution focus - able to present complex ideas clearly and drive projects forward with incomplete information
• Product sensibility - understanding of how to design things people want, whether through formal product experience or adjacent roles
• High agency and comfortable with ambiguity - takes ownership, finds solutions, and thrives when priorities shift and new challenges emerge

Bonus Points

• Healthcare or regulated industry experience
• Experience building propositions or products that drive behaviour change
• Previous startup or scale-up experience

Why This Role Is Exciting

• Build from zero. You’ll shape a new brand and product from the ground up—and see your work in the hands of thousands of patients.
• Join the founding team. Play a pivotal role in something with real-world impact, at the intersection of health, tech, and behaviour change.
• Accelerate your growth. This is a chance to learn quickly, stretch your skills, and take on real ownership in a supportive, fast-moving environment.
• Drive real outcomes - see your strategic work translate into better patient experiences and business results

So, Why Join Eucalyptus?

• Make real impact, fast- We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc.
• You’ll be supported to accelerate your career- Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
• You’ll work with others who are incredibly passionate about what they do- Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
• We also offer a range of benefits including
  • Your own stake in the business with our employee options program
  • A monthly wellness allowance, for you to spend on whatever wellness means to you
  • A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself
  • 25 days holiday + bank holidays with an enhanced parental leave policy
  • A fun office with regular socials including after school sport, clubs, cycle kick offs and seasonal parties
  • Your own MacBook and more!
• Want to hear more about what it’s like to work at Eucalyptus? Hear from our teamhere or check us out on Instagram @euc.alypt.us

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Why join Eucalyptus?

We are on a growth journey, in the UK alone - we have gone from 0 to 2,000+ patients in just 6 months!

Work with best-in-class doctors, specialists, pharmacists, and medical professionals from all over the world.

Join a diverse team from Oviva, National Health Service (NHS), Atlassian, Canva, Google, McKinsey, Bain, Optiver, Koala, Manual and many many more.

We are proud to have built a patient-centric platform that provides end-to-end healthcare at scale

Strong culture of work-life balance and supported by flexible working hours

Fun office parties and team dinners so you can bond with your team regularly

Eucalyptus and brand merch designed by our very own in-house creative team