Strategic Operations Manager (6-Month FTC, Hybrid)

Isio Group Limited; City of Edinburgh; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consultancy firm in Scotland is seeking an experienced Operations Manager for a 6-month FTC. The ideal candidate will enhance operational performance across service lines while ensuring compliance and effective reporting. Key responsibilities include supporting firmwide operations, coordinating service lines, and developing KPIs. Strong experience in operational risk and excellent stakeholder management skills are essential. This hybrid role allows for flexibility, working 2-3 days in the office.

Benefits

Development opportunities

Flexible work-life balance

Competitive remuneration

Qualifications

• Experience in operations management within a professional services or regulated environment.
• Strong understanding of operational risk and regulatory expectations.
• Proven ability to manage complex operational services and change initiatives.

Responsibilities

• Support the delivery of firmwide operational programme including planning and governance.
• Coordinate activity across service lines, maintaining oversight of risks and milestones.
• Develop and implement a firmwide operational KPI framework aligned to strategic priorities.

Skills

Operational judgement

Stakeholder management

Analytical mindset

Excellent communication

Education

Bachelor's degree or equivalent experience

Tools

Governance frameworks

Project Management methodologies (PMP/PRINCE2)

Job description

A leading consultancy firm in Scotland is seeking an experienced Operations Manager for a 6-month FTC. The ideal candidate will enhance operational performance across service lines while ensuring compliance and effective reporting. Key responsibilities include supporting firmwide operations, coordinating service lines, and developing KPIs. Strong experience in operational risk and excellent stakeholder management skills are essential. This hybrid role allows for flexibility, working 2-3 days in the office.