Strategic Fleet Client Accounts Lead

Northgate Vehicle Hire Limited; Tees Valley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading vehicle rental company in the UK is seeking a Fleet Management Strategic Customer Account Manager to build strong relationships with major clients. In this role, you will ensure high-quality service delivery, manage contracts and service level agreements, and provide insights on fleet efficiencies. Ideal candidates will have experience with large fleets and excellent communication skills. This position offers a competitive salary, bonus, and comprehensive benefits.

Benefits

Competitive salary

Generous bonus

Company car or car allowance

24 to 26 days annual leave

Employer pension contributions

Free life assurance

Discounts at top retailers

24/7 GP service and mental health support

Qualifications

• Experience working with large fleets and building strong relationships with fleet customers.
• Excellent communicator, able to engage confidently with decision-makers at all levels.
• Highly motivated, target-driven, and able to work collaboratively across multiple functions.
• Comfortable analysing and interpreting data to monitor fleet performance and drive efficiencies.
• Proficient with Microsoft Office, with strong attention to detail and process discipline.
• Knowledge of HGV fleets and the fleet market is desirable.

Responsibilities

• Single point of contact for Northgate’s largest customer accounts.
• Work closely with Sales and Operations teams to deliver fleet management services.
• Take ownership of Service Level Agreements.
• Advise on fleet efficiencies and ensure high-quality service delivery.
• Build strong, lasting relationships that deliver benefits for customers.

Skills

Experience with large fleets

Excellent communication skills

Motivated and target-driven

Data analysis skills

Proficient in Microsoft Office

Knowledge of HGV fleets

Job description

A leading vehicle rental company in the UK is seeking a Fleet Management Strategic Customer Account Manager to build strong relationships with major clients. In this role, you will ensure high-quality service delivery, manage contracts and service level agreements, and provide insights on fleet efficiencies. Ideal candidates will have experience with large fleets and excellent communication skills. This position offers a competitive salary, bonus, and comprehensive benefits.