Strategic Accounts Director – Hybrid & Global Impact

Plexus Malaysia Sdn Bhd; Livingston; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global technology solutions firm in Scotland seeks a Customer Director to create and execute customer account strategies. The ideal candidate must manage cross-functional teams and proactively enhance customer satisfaction. Applicants should have extensive related experience and strong communication skills. This full-time role offers a collaborative work environment, along with robust benefits, including private medical insurance and flexible working options. Join us to make a significant impact on customers' lives.

Benefits

Flexible Hybrid Working Available

Enhanced pension contributions

Private medical insurance

33 days of annual leave

Employee Assistance Program (EAP)

Cycle to work scheme

Onsite gym/ discounted gym

Qualifications

• 12 years of related experience with a Bachelor’s degree or 8 years with a Master’s degree.
• Basic understanding of electronics manufacturing is required.

Responsibilities

• Create and manage the account strategy for assigned customers.
• Develop innovative solutions to differentiate Plexus services.
• Execute plans to improve customer satisfaction and profitability.
• Build multi-level relationships with customers and internal teams.

Skills

Advanced written and verbal communication skills

Financial acumen

Solution selling

Education

Bachelor’s degree

Master’s degree

Job description

A global technology solutions firm in Scotland seeks a Customer Director to create and execute customer account strategies. The ideal candidate must manage cross-functional teams and proactively enhance customer satisfaction. Applicants should have extensive related experience and strong communication skills. This full-time role offers a collaborative work environment, along with robust benefits, including private medical insurance and flexible working options. Join us to make a significant impact on customers' lives.