Strategic Account Director, Intelligent Automation

SS&C; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading financial services company is seeking a Strategic Account Director to manage relationships with existing customers in EMEA, focusing on revenue growth and customer success. This role involves extensive account management, understanding customer needs, and collaborating with various teams. Candidates should possess strong customer relationship skills and experience in digital transformation. Hybrid work is available, emphasizing a balance between work and personal life.

Benefits

Professional development reimbursement

Competitive holiday scheme

Wellbeing benefits

Diversity and inclusion initiatives

Hands-on training

Qualifications

• Extensive customer-facing experience, including executive-level interaction.
• Market knowledge of fintech, compliance, or digital transformation.
• Deep Customer Success experience in major account situations.

Responsibilities

• Manage account and relationships of existing customers in EMEA.
• Deliver revenue growth related to technology solutions.
• Understand customer needs to recommend appropriate solutions.

Skills

Customer relationship management

Problem-solving skills

Communication skills

Change management

Consultative skills

Job description

A leading financial services company is seeking a Strategic Account Director to manage relationships with existing customers in EMEA, focusing on revenue growth and customer success. This role involves extensive account management, understanding customer needs, and collaborating with various teams. Candidates should possess strong customer relationship skills and experience in digital transformation. Hybrid work is available, emphasizing a balance between work and personal life.