Store Supervisor: Lead Optical Team & Customer Experience

Specsavers; Metropolitan Borough of Solihull; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical retail chain is seeking a passionate Supervisor to join their dynamic team in Solihull. This full-time role involves leading a team, ensuring smooth store operations, and providing exemplary customer service. Responsibilities include staff training, handling orders, and assisting in patient care. With great benefits, including a salary starting from £12.44 an hour and professional development opportunities, this is an exciting chance to grow in a supportive environment.

Benefits

Pension contribution

Discounted benefits scheme

Annual subscription to the 'Headspace' app

UK confidential employee helpline

Outstanding clinical development opportunities

Access to latest clinical technology and equipment

Qualifications

• Experience in a fast-paced customer service environment.
• Experience in optics is desirable.
• Ability to communicate effectively with customers.

Responsibilities

• Lead a team and ensure the store runs smoothly.
• Support staff and deliver training.
• Handle customer orders and provide lens care assistance.

Skills

Customer service

Communication skills

Flexibility

Organisational skills

Job description

A leading optical retail chain is seeking a passionate Supervisor to join their dynamic team in Solihull. This full-time role involves leading a team, ensuring smooth store operations, and providing exemplary customer service. Responsibilities include staff training, handling orders, and assisting in patient care. With great benefits, including a salary starting from £12.44 an hour and professional development opportunities, this is an exciting chance to grow in a supportive environment.