Store Manager - Derby (Full-time, 40hrs)

Pandora A/S; East Midlands; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading jewellery brand is seeking a Store Manager for its Derby location. The role involves driving sales, motivating the team to achieve targets, and providing exceptional customer service. Ideal candidates will have experience in retail and demonstrated leadership abilities. The position offers a competitive salary, monthly performance bonuses, and generous employee benefits, making it a great opportunity for passionate retail leaders. Come join us in creating memorable customer experiences.

Benefits

Highly competitive salary

Monthly bonus based on sales

Generous annual jewellery uniform allowance

Access to online benefits platform

Support for health and wellbeing

Qualifications

• Proven experience in driving sales and profitability in a retail environment.
• Passion for driving a culture of exemplary customer service.
• Ability to understand and translate business strategies into KPIs.

Responsibilities

• Motivate the in-store team to achieve store targets and KPIs.
• Ensure a strong retail floor presence and educate the store team.
• Train and nurture team members to unlock their potential.

Skills

Driving sales

Customer service

Communication skills

Data analysis

Adaptability

Job description

Store Manager - Derby (Full-time, 40hrs)

Country/Region: GB

Application Deadline: -

Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits!

We are currently seeking a pro‑active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world‑class service, then we'd love to have you join us!

In the UK, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.

What to expect from the role

• Support and motivate the in‑store team on a day‑to‑day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service
• Having a strong retail floor presence, educating and influencing the store, as well as ensuring back‑of‑house activities enable the store’s successful commercial execution
• You will be trained thoroughly in our hand‑crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession

The successful candidate

Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in‑store experience.

Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.

An ideal candidate will have:

• Proven experience in driving sales and profitability in store
• A passion for driving a culture of exemplary customer service
• An ability to understand the importance of Pandora’s local and global business strategy, and can translate this into the delivery of store, regional and division KPIs
• Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
• Strong communication skills in order to establish and coach a high performing team
• The ability to be adaptable and flexible to changing business needs
• A positive, can‑do attitude with a contagious enthusiasm for Pandora product and core values
• A well‑presented appearance with a taste for desirable products and a passion for retail

Why work with us?

• A highly competitive salary
• Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)
• A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality!
• Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
• Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more
• Parties, incentives and gifts throughout the year

If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity‑related elements such as a photo, marital status and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high‑quality materials. Each piece is created to inspire self‑expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.