Store Manager (37.5 hours)

Space NK Limited; Bromley; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading beauty retailer in Bromley is looking for a Store Manager to lead a dynamic team and ensure an exceptional customer-first experience. The ideal candidate will have strong leadership skills, the ability to analyze performance metrics, manage payroll budgets, and foster an inclusive environment. This role is perfect for someone passionate about beauty and dedicated to driving team success while achieving sales targets. Interested candidates must have the right to work in the UK.

Qualifications

• Able to consistently deliver a ‘customer first’ experience while motivating a team.
• Strong ability to understand and interpret commercial reports to drive business.
• Proven experience in coaching and developing team members.

Responsibilities

• Make sure a customer first experience is provided.
• Analyze sales performance data and take necessary actions.
• Manage team scheduling within budget constraints.
• Ensure stock file accuracy and adherence to policies.
• Create a welcoming environment for all employees.

Skills

Customer service orientation

Leadership

Analytical skills

Team building

Organisational skills

Integrity

Flexibility

Delegation skills

Job description

Store Manager Overview

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

About you

• Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate a team
• Able to understand and analyse commercial reports to drive business opportunities
• Able to identify key performance behaviours and competencies within a team
• Able to build strong working relationships with support office departments
• Strong prioritising and organisational skills
• Leads by example
• Values honesty and integrity in working relationships
• Flexible to meet rapidly changing priorities and deadlines
• Able to delegate tasks and follow up effectively to ensure completion

Role Responsibilities

• Coaching your team to ensure a ‘customer first’ experience is delivered consistently
• Ensuring consistent product training and knowledge to provide unbiased customer advice
• Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
• Exceeding the company acquisition target for N.dulge
• Managing payroll spend within budget through effective scheduling and people planning
• Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
• Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
• Communicating clearly and concisely with all internal and external business partners to drive business opportunities
• Actively identifying innovative opportunities to maximise the business
• Confidently analysing all available business reports to review weekly, monthly and yearly performance
• Creating an inclusive, welcoming and approachable environment for employees to thrive in
• Coaching and developing the team to achieve their full potential
• Understanding and adhering to all Company policies and procedures

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.