Store Manager

Specsavers; Glasgow; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading optical retailer in Glasgow is seeking a Store Manager to lead a team and ensure an exceptional customer experience. In this role, you will empower staff to make informed decisions while meeting business objectives. Responsibilities include managing recruitment, training, and fostering a culture of continuous improvement. The ideal candidate should have experience in the optical field, strong people management skills, and a commitment to enhancing team performance. Competitive salary and various employee benefits are provided.

Benefits

Salary from £27,000

Auto-enrollment into the pension scheme

Specsavers Perks discounts

WeCare employee support service

Complimentary Headspace subscription

Eyecare and hearcare discounts

Additional paid day off on your birthday

Enhanced family leave and sick pay

Qualifications

• Previous people management experience in a retail or optics setting.
• Great communicator with the ability to influence at all levels.
• Flexibility and adaptability to changing business needs.

Responsibilities

• Lead by example to ensure a customer-first environment.
• Motivate and inspire team members for their best performance.
• Conduct regular training sessions to foster improvement.

Skills

Optical field experience

Team management

Coaching skills

Communication skills

Organizational skills

Job description

So, you’re a natural leader ready to keep our store running smoothly? Well, this role could be perfect for you.

As a Store Manager, you’ll set the standard. You’ll work with the Store Directors to empower your team to make the right decision for each customer, creating an excellent customer experience while delivering business objectives. But while you support others, we’ll support you and your development too. We’ll be there to help you grow your people management skills and always make sure you can get the best out of yourself. It’s an important job, but we think you’re up for the challenge.

Our store

Based in Sauchiehall Street.

What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary from £27,000 (more depending on experience)
• Hours 40 per week (weekend working required)
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

Your role:

• Lead by example by championing a customer first mind and a world class customer experience
• Flex your leadership style to ensure you effectively motivate and inspire every member of the team to achieve their fullest potential
• Create a continuous improvement culture in store through influencing, challenging and involving others
• Ensure you maintain a commitment to continually develop yourself to strengthen your performance and leadership in an ever-changing business
• Encourage and lead others so that every member of staff feels valued, so they give their best, enjoy their job and contribute to running a superb store
• Manage the recruitment of new staff members and take responsibility to ensure they have the best possible induction into the busines
• Host regular team meetings and training and development sessions for your team to foster the continuous improvement mindset throughout the business
• Help people understand their role, what’s expected and how they fit in by creating opportunities for regular discussion and manage performance of the team through regular 1-2-1’s, performance reviews and setting goals and development opportunities

Required experience:

• Optical field experience, ideally in a retail setting
• Experience with managing coaching and developing teams
• Adherence to employment law and HR guidelines
• Able to communicate and influence at all levels
• Be self-driven and be able to effectively deliver through teams

Find out more

We do need you to have a few skills to get started in this role. You’ll need to have previous people management experience, be a great communicator, have an eye for detail, be flexible and adaptable, a passionate people person, organised, and hard-working. Ideally, we’d love for you to have previous experience working in an Optics business, but don’t worry if you don’t.

Got all of these? We can’t wait for you to apply!