Stop Smoking Service Administrator & Data Liaison

Lewishamandgreenwich; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare organization is seeking an experienced administrator for their Stop Smoking Service based in Lewisham hospital. The role involves managing high volumes of patient data, ensuring high-quality customer service as the first point of contact. Candidates should possess strong IT skills and organizational abilities. Responsibilities include processing referrals, resource management, and stakeholder engagement. This is an opportunity to contribute to public health initiatives in a supportive work environment.

Qualifications

• Experienced administrator capable of managing high volumes of patient data.
• Ability to engage proactively with stakeholders.
• Familiarity with IT systems for data entry and updates.

Responsibilities

• Handle phone referrals and inquiries efficiently.
• Process referrals timely while liaising with relevant teams.
• Manage resources and medications for clinical interventions.
• Maintain and monitor archiving systems.
• Provide timely information to management as required.
• Create and manage forms and stationery.
• Distribute incoming mail and manage distribution actively.
• Participate in developing the Lewisham Stop Smoking Service.
• Act as a minute taker for team meetings, transcribing and distributing documents.
• Engage with stakeholders and promote the service.

Skills

Good IT skills

High-quality customer service skills

Organizational skills

Job description

A healthcare organization is seeking an experienced administrator for their Stop Smoking Service based in Lewisham hospital. The role involves managing high volumes of patient data, ensuring high-quality customer service as the first point of contact. Candidates should possess strong IT skills and organizational abilities. Responsibilities include processing referrals, resource management, and stakeholder engagement. This is an opportunity to contribute to public health initiatives in a supportive work environment.