Specialist Fast Track File Handler

Keoghs Northern Ireland LLP; Bolton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading law firm in Bolton is seeking a Fast Track Specialist File Handler to manage motor litigation claims. Candidates should have strong experience handling RTA files, excellent negotiation skills, and proficiency with IT systems. This role offers competitive benefits, including private medical insurance, pension contributions, and generous holiday allowances.

Benefits

25 days holiday per year

Private medical insurance

Pension contribution

Cycle to work scheme

Discounted tickets for attractions

Qualifications

• Practical experience in managing own case load.
• Understanding of indemnity and/or MIB beneficial.
• Ability to draft legal documents.

Responsibilities

• Handle litigated delegated motor instructions.
• Review files and abide by Client Guidelines.
• Draft reports confirming strategies and approach.

Skills

Experience handling Fast Track RTA litigated files

Strong telephone negotiation skills

Proficient in IT tools (Word, Outlook)

Tools

Case management systems

Job description

Are you ready to take your litigation skills to the next level? Join our team as a Fast Track Specialist File Handler and make an impact in a challenging, rewarding role.

As a Specialist Handler you will handle litigated delegated and non‑delegated motor instructions on behalf of key insurer clients and the MIB. You will need to impress the client with your legal knowledge and provide clear, unambiguous advice on strategy for bringing a claim to resolution. A clear view of relevant case law and appropriate evidence is required.

The role involves handling cases for the MIB and other insurers. You must recognise cases with a technical bias, understand the Uninsured Drivers and Untraced Drivers Agreement, and determine whether the MIB, a contractual insurer, an RTA insurer or an Article 75 insurer should pursue a claim. You will also handle multi‑party claims.

Key Responsibilities

• Review files and abide by Client Guidelines
• Apply litigation knowledge, CPR Rules and court procedures
• Formulate initial and ongoing strategy, considering fee structures
• Draft reports confirming strategy and agree on approach with the client
• Prepare legal documents and comply with court orders/deadlines
• Track overall spend on a claim (fixed fee or hourly rate)
• Undertake negotiations with third‑party solicitors
• Liaise with insured parties, insurers and brokers as necessary
• Ensure actions are carried out per action lists in the Case Management System
• Attend court hearings
• Delegate relevant tasks to paralegals
• Accurately record time and management information
• Process bills in accordance with client guidelines
• Maintain files within ISO 9001 guidelines
• Ensure compliance with SRA standards and regulations

Working Hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location is Bolton, Parklands Office.

Skills, Knowledge and Expertise

• Sound, practical experience handling Fast Track RTA litigated files; evidence of managing own case load and reporting
• Understanding of indemnity and/or the MIB is beneficial
• Drafting of legal documents, including defences, applications, witness statements, Part 35 questions, Part 18 questions
• Liaison and drafting instructions to counsel
• Experience of managing fixed fees whilst delivering quality
• Strong telephone negotiation skills
• Proficient IT skills: Word, Outlook, case management systems, preference for paperless work

Additional Abilities

• Work effectively as part of a team
• Use initiative and plan prioritise workloads, delegating where appropriate
• Remain calm under pressure and recognise when sensitivity and tact are required
• Identify key facts/issues and make early investigations and decisions to bring a case to conclusion
• Follow work processes and aligned to strategy
• Make decisive decisions

Values

Our culture focuses on sustainability and success for our people and clients. Our key values are:

• We are connected
• We are dynamic
• We are innovative
• We succeed together

Benefits

• 25 days holiday per year (increase with level of service; option to buy & sell 3 days)
• Family‑cover private medical insurance (Bupa) – automatically at single‑cover level; opt into family option within first month
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental‑health support and virtual wellbeing covering health, mental health, wellbeing, healthy living, financial and legal wellbeing
• Death in service
• Critical illness cover
• PHI/income protection (private health insurance)
• Pension contribution 5% employee / 3% employer
• Cycle to work scheme*
• Tech scheme*
• Season ticket loan*
• Gym flex*
• Access to online discount sites
• Discounted gourmet society membership
• Discounted tickets for Merlin attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation