Spanish-Speaking CX Associate — Luxury Home Furnishings (Remote)

Restoration Hardware, Inc.; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury home furnishings company is seeking a Customer Experience Associate who is fluent in Spanish to deliver exceptional service and create a luxury experience for customers. This entry-level, full-time position requires strong communication skills and the ability to engage with high-end customers. Ideal candidates will have customer service experience in high-end environments and be eager to build relationships while exceeding customer expectations.

Qualifications

• 1+ years of experience in Customer Service, high-end furniture and luxury retail preferred.
• Fluency in Spanish, written and verbal.
• Poise and confidence to interact with high-end customers.
• Ability to recognize and respond to multiple priorities.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver exceptional service while creating a luxury experience.
• Engage with customers to identify their needs and exceed expectations.
• Collaborate with partners to ensure customer satisfaction.
• Build brand loyalty by being knowledgeable about products.

Job description

A luxury home furnishings company is seeking a Customer Experience Associate who is fluent in Spanish to deliver exceptional service and create a luxury experience for customers. This entry-level, full-time position requires strong communication skills and the ability to engage with high-end customers. Ideal candidates will have customer service experience in high-end environments and be eager to build relationships while exceeding customer expectations.