Spa Therapist UFF

LQ Resorts; Melton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A quality hotel resort in Melton is seeking a Spa Therapist to deliver high-standard treatments and promote spa products. Ideal candidates will have NVQ Level 2 in Beauty Therapy, excellent customer service skills, and a flexible approach to work. Join a family-run company focused on exceptional guest experiences and enjoy benefits like career progression and a pension scheme.

Benefits

Discounts across the resort

Free onsite parking

Progression and career development opportunities

Pension scheme

Free staff meals

Free gym membership

Access to wellness programmes

Extra days holiday after 2 years

Qualifications

• Willingness to undertake further training.
• Excellent time management skills.
• Experience of selling and promoting products to customers.

Responsibilities

• Provide in-depth knowledge and advice regarding procedures and products.
• Carry out all treatments to the highest professional standard.
• Achieve product sales targets set by the Spa Manager.

Skills

Customer-facing with an engaging personality

Excellent communication skills

Ability to undertake procedures and treatments

Attention to detail

Team player

Time-management skills

Education

NVQ Level 2 Beauty Therapy

Job description

Spa Therapist

Location: Melton

Job Purpose

An exciting opportunity has arisen for a Spa Therapist to join our Spa Team. The successful applicant will assist in delivering spa treatments to a high standard, promote all retail products such as skin care and makeup and upsell treatments with professionalism to enhance the guest Spa experience.

Roles and Responsibilities

• Provide in-depth knowledge and advice regarding procedures and products
• Understand all current spa promotional offers
• Focus on service excellence and retail performance (upselling)
• Undertake a full assessment of client requirements and suitability of treatments and products offered
• Carry out all treatments to the highest professional standard
• Ensure all spa areas are kept clean and tidy at all times; keep treatment rooms fully stocked with required products and items
• Achieve product sales targets set by the Spa Manager
• Undertake reception duties in the Spa and occasionally in the Leisure Club, including cash handling
• Maintain a high level of hygiene and tidy work area at all times
• Attend staff meetings, training and promotional events as required, even if outside working hours
• Maintain a high standard of personal appearance and presentation at all times
• Comply with all legal requirements in respect of health and safety and welfare of staff and customers, COSSH and Manual handling
• Highlight maintenance issues within the spa and ensure these are reported to the Spa Manager

Key Skills

• Ability to undertake procedures and treatments to the client’s satisfaction
• Customer‑facing with an engaging personality and great communication skills
• Full knowledge of products and ability to sell appropriate items to individual clients
• Team player with strong interpersonal skills
• Takes pride in role and has excellent attention to detail
• Ability to identify training needs
• Good time‑management and organisational skills
• Flexibility to undertake other duties delegated by the Spa Manager

Benefits

• Discounts across the resort, including family and friends
• Free onsite parking
• Progression and career development opportunities
• Pension scheme
• Free staff meals
• Free gym membership
• Access to wellness programmes
• Share of Resort’s service charges on a monthly basis
• Extra days holiday after 2 years

Required Criteria

• NVQ Level 2 Beauty Therapy
• Willingness to undertake further training
• Ability to provide clear instruction
• Excellent time management skills
• Great attention to detail
• Excellent communication and sales skills
• Reliable and able to work under pressure
• Flexible approach to work
• Thrives on providing excellent customer service
• In‑depth knowledge of spa products and procedures and their effects
• Experience of selling and promoting products to customers
• Polite and informative demeanour
• High standard of personal appearance
• Respectful, helpful, calm and engaging
• Takes pride in role

Desired Criteria

• NVQ Level 3 Beauty Therapy
• Thrives on routine daily tasks
• Knowledge of Temple spa products
• Knowledge of CORE

Company Profile

LQ Resorts is a family‑run collection of quality destination‑led hotel resorts focused on delivering exceptional guest experiences.

Closing Date

Saturday 27th December 2025

Contract Type

Full‑time

Salary

£13.50 per hour