Spa Sales and Customer Service Associate

Handandstonecareers; Portsmouth; On-site; GBP 60,000 - 80,000; Part time

Job summary

A wellness company is seeking a Spa Associate in Portsmouth, UK. This role requires providing outstanding customer service, greeting guests, and maintaining a clean and professional environment. Candidates should have good communication skills and a positive attitude. The position offers an hourly wage plus commissions, employee discounts, and various benefits.

Benefits

Childcare Discounts

Employee rewards program

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Qualifications

• Ability to handle stressful situations professionally.
• Excellent personal appearance.
• Good verbal and written communication skills.

Responsibilities

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Maintain a clean work environment.

Skills

Excellent customer service

Good communication skills

Positive attitude

Ability to multitask

Job description

Benefits

• Childcare Discounts
• Employee rewards program
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements

• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest