Spa Attendant Supervisor - Lead Hygiene & Guest Excellence

Old Course Hotel; St Andrews; On-site; GBP 24,000 - 30,000; Full time

Job summary

A prestigious spa hotel in St Andrews is seeking a Spa Attendant Supervisor to oversee the Spa & Leisure Attendant team. Responsibilities include maintaining hygiene standards, training staff, and ensuring an exceptional customer experience. The ideal candidate will have strong customer service skills and a flexible working approach. This permanent role offers a salary of £29,182.40 per annum and an opportunity to work in a lively resort environment.

Benefits

Free meals and drinks in the staff canteen

Discounts across the resort

Group discounts within the Kohler group

Free access to the on-site gym and spa

Free access to The Dukes Golf Course

24/7 access to the Employee Assistance Programme

Qualifications

• Previous experience working in a customer services environment.
• Excellent interpersonal skills and ease with people from all walks of life.
• Proactively support and delegate tasks to spa attendants.
• Exhibit professionalism and immaculate grooming.
• Flexible approach to the job.
• Computer literate.

Responsibilities

• Maintain day-to-day cleanliness and hygiene of all spa areas.
• Interact effectively with members and management.
• Train spa attendants and ensure operational updates.
• Produce rotas and control labour cost.
• Conduct monthly 1-to-1 sessions with staff.

Skills

Customer service experience

Interpersonal skills

Delegation

Professionalism

Flexibility

Computer literacy

Job description

A prestigious spa hotel in St Andrews is seeking a Spa Attendant Supervisor to oversee the Spa & Leisure Attendant team. Responsibilities include maintaining hygiene standards, training staff, and ensuring an exceptional customer experience. The ideal candidate will have strong customer service skills and a flexible working approach. This permanent role offers a salary of £29,182.40 per annum and an opportunity to work in a lively resort environment.