Social Work Supervisor, Full Time, First Shift

UCHealth; Chester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A regional health system in the UK is looking for a Social Work Supervisor to ensure quality, patient-centered social work services. You will oversee a team of social workers, manage patient care services, and support the multidisciplinary healthcare team. The ideal candidate will have a Master's degree in Social Work and at least 5 years of clinical experience.

Qualifications

• Master of Social Work degree from an accredited School of Social Work.
• Licensed by the State of Ohio Social Work Board (LSW, LISW, or LISW‑S).
• 5 years clinical experience, supervisory experience preferred.

Responsibilities

• Provide direct supervision to MSW social workers.
• Direct all patient care services including psychosocial assessment.
• Assist with scheduling and staff reallocation as needed.

Skills

Clinical experience

Supervisory experience

Crisis intervention

Counseling

Team management

Education

Master of Social Work degree

Licensed by the State of Ohio Social Work Board

Job description

Social Work Supervisor, Full Time, First Shift

Full Time, First Shift

Job Description

At UC Health, we’re proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region’s adult academic health system, we strive for innovation and provide world‑class care for not only our community, but patients from all over the world. Join our team and you’ll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

As the Social Work Supervisor, you will be responsible for ensuring that quality, patient‑centered Social Work services are being provided to patients on a daily basis. You will ensure adequate staff coverage, support the multidisciplinary health care team, and intervene with problem resolution on complex cases. You will identify and address barriers to interventions, provide support and feedback to staff, and maintain professional practice standards.

Location

West Chester, OH, United States

Qualifications

• Master of Social Work degree from an accredited School of Social Work.
• Licensed by the State of Ohio Social Work Board (LSW, LISW, or LISW‑S).
• For employees working in UCMC Psychiatric Services, NCI‑APS (Nonviolent Crisis Intervention with Advanced Physical Skills) Certification must be obtained within 90 days of hire.
• 5 years clinical experience (supervisory experience preferred).

Responsibilities

• Provide direct supervision to MSW social workers in accordance with manager guidance.
• Direct all patient care services including psychosocial assessment, crisis intervention, counseling, referrals, and disposition.
• Assist staff with prioritizing activities, locating resources, and scheduling educational engagements.
• Recommend strategies to enhance productivity and quality, and ensure consistent documentation to meet regulatory requirements.
• Maintain statistical information for productivity reports.
• Assist with scheduling, shift assignment, and staff reallocation as needed to ensure coverage.
• Provide staff coverage in the absence of essential staff.
• Ensure staff understand performance expectations and hold them accountable for professional practice.
• Assist in the development and implementation of departmental policies and procedures.
• Establish and maintain a working environment that supports RITE Values and assist in Service Recovery.
• Develop and maintain liaison relationships within the department, other health care professionals, and community agencies.
• Motivate staff to achieve the highest level of personal and professional development.
• Communicate and convey information to staff that promotes involvement and satisfaction.
• Promote inter‑ and intra‑department communication.
• Develop and implement education programs for social workers and multidisciplinary hospital staff; provide instruction and consultation to medical students and residents.
• Provide an environment that utilizes the core values of standards of practice and ethics.
• Actively participate in the department’s Continuous Quality Improvement (CQI) program.
• Serve on committees and special projects as assigned by the manager.

Human Resources

• Assist with interviewing, selection, orientation, and training of new personnel.
• Provide counseling and corrective action when appropriate.
• Monitor turnover and vacancy rate.
• Complete annual performance evaluations.

Financial Accountability

• Assist in developing the department’s budgets and monitoring expenditures.
• Monitor work hours for payroll, PTO usage and payroll distribution reports.
• Ensure cost efficiency of care delivery through budget recommendations.

Patient/Family Satisfaction

• Promote behavioral standards that support the values and ethics of the social work profession.
• Troubleshoot and mediate patient/family, departmental, community, and staff issues.
• Participate and support activities that promote customer satisfaction as evidenced by customer satisfaction surveys.

Competency

• Attend meetings, mandatory training, and continuing education; submit reports and chart documentation in a timely, complete manner.
• Co‑lead department team meetings.
• Identify the special needs and behaviors of specific patient age groups and demonstrate competency in addressing the unique age‑related physical, psychosocial, and social needs across the lifespan.
• Maintain licensure; submit proof of renewal and Continuing Education logs.