SME Account Handler

The Ardonagh Group; Milton Keynes; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance brokerage in Milton Keynes is seeking an Insurance Account Handler to manage client relationships and provide exceptional customer service. The position offers a standard working week, competitive salary with bonuses, and opportunities for career progression. Candidates should have experience in the insurance industry and a proactive approach to client engagement. This role also includes outstanding benefits like generous holiday entitlement and wellness support.

Benefits

Holiday entitlement of 26 days plus bank holidays

Pension scheme

24-hour support for wellbeing

1 paid volunteering day

Qualifications

• Some experience in the insurance industry is essential.
• Experience in customer service is important.
• Demonstrate honesty and integrity.

Responsibilities

• Support a designated client portfolio.
• Act as the first point of contact for clients.
• Build strong relationships with clients.

Skills

Customer service experience

Proactive attitude

Ability to build relationships

Willingness to learn

Resilience

Job description

Insurance Account Handler – Milton Keynes

4 weeks ago Be among the first 25 applicants

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Milton Keynes.

Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.

Role Overview

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

Qualifications

Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:

• Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
• Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
• Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry.
• Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
• Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
• Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.

Benefits

• Holiday entitlement of 26 days plus bank holidays.
• Opportunity to progress your career across the entire Ardonagh family.
• Gain CII or ACII qualifications to boost your knowledge and career prospects.
• Pension scheme for when you feel it’s time to retire.
• 24-hour support for physical and mental wellbeing.
• 1 day paid volunteering day to give back to our communities.
• The Spotlight Awards, where we shine a light on the brightest talent across our group.

So, what are you waiting for? Apply today and one of our team will be in touch.

Ardonagh Advisory is part of the Ardonagh Group which spans the breadth of the insurance sector and is powered by more than 9000 employees. The diversity of brands and breadth of products and solutions for our customers brings huge opportunity. We are an equal opportunities employer who are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

Click here to see our standard benefits page.

Location: Milton Keynes, England, United Kingdom.