Site Reliability Engineer

iManage; Belfast; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global technology firm in Belfast is seeking a Site Reliability Engineer to drive automation, enhance platform resilience, and collaborate across teams. Ideal candidates should have experience with cloud environments, a passion for automation, and the ability to enhance service reliability. Join a dynamic team committed to innovation and an inclusive work culture with flexible hours and competitive compensation.

Benefits

Annual performance-based bonuses

Enhanced parental leave

Flexible time off policy

Wellness days for mental health

Qualifications

• Experience with automation to cut down operational workload.
• Background in public cloud environments.
• Skills in writing technical documentation.

Responsibilities

• Create middleware and platform guardrails for developers.
• Collaborate on cloud platform scaling and resiliency.
• Lead incident management and retrospectives.

Skills

Experience writing design documents, postmortems, and refactoring application code

Built automation to reduce operational burden or developed internal SaaS tools

Ability to advocate for SRE principles

Experience in public cloud or hosted datacenter environments

A passion for collaborative teamwork

Education

Bachelor's degree or equivalent experience in Computer Engineering or related field

Tools

Linux server stacks

Cloud provisioning platforms (e.g., Terraform)

Configuration management tools (e.g., Chef)

Containerization technologies (e.g., Docker)

Observability and alerting tools (e.g., Prometheus, Grafana)

CI/CD pipelines

Job description

Overview

iManage is a global organization that leverages the latest technology to communicate across the globe. We organize into distributed SRE teams anchored to iManage offices worldwide. We value in-office collaboration on Tuesdays and Thursdays and remote-friendly focus time on Mondays and Fridays to balance collaboration and execution. Our workplace emphasizes belonging, collaboration, and accomplishment.

Being a Site Reliability Engineer at iManage Means…

You are an engineer, a builder, and a systems thinker. You’ll create middleware and platform guardrails that empower developers to innovate quickly and reliably. You combine technical depth with empathy to eliminate customer pain, especially when working with teams stewarding the world’s most privileged data.

You uplift those around you, act as a subject matter expert, and drive change. You chase contributing factors over root causes, value code over documentation, and documentation over process. You’ll engage in architectural discussions, reduce toil, and deliver scalable, resilient platforms that support our customers and organization.

As an SRE, you’ll help scale our cloud platform, collaborate across teams to promote standardization and resiliency, and participate in on-call rotations. You’ll be a key voice in observability, change management, and service scalability.

iManage is experiencing explosive growth in its flagship cloud product. We’re seeking software and systems engineers specializing in reliability and platform services to join our transformative cloud journey. This requires rethinking technical decisions with a beginner’s mindset and a focus on resilience and sustainability. If you write code, think in systems, embrace complexity and automation, and are passionate about service resilience and scalability — we want to talk to you.

iManage Responsible For…

• Eliminating TOIL through automation and software development.
• Partnering cross-functionally with application teams and internal stakeholders.
• Creating a modern, cloud-native platform that is resilient, cost-effective, and secure by default.
• Scaling cloud infrastructure to support our Kubernetes-based ecosystem.
• Maintaining the freshness and utility of platform services.
• Improving the security posture of our products.
• Designing automation, orchestration, observability, and disaster readiness into our products.
• Participating in production support and on-call rotations.
• Leading incident management and post-incident retrospectives.

iManage Qualified Because I Have…

• Experience writing design documents, postmortems, and refactoring application code.
• Built automation to reduce operational burden or developed internal SaaS tools.
• Ability to advocate for SRE principles (e.g., SLOs vs SLAs) and introduce them effectively.
• Experience in public cloud or hosted datacenter environments (Azure and AKS preferred).
• A passion for collaborative teamwork.

Bonus Points If I Have...

• Hands-on experience with Linux server stacks (Ubuntu/Debian preferred).
• Knowledge of cloud provisioning platforms (Terraform preferred).
• Exposure to configuration management tools (Chef preferred).
• Experience with containerization/clustering technologies (Docker preferred).
• Familiarity with observability and alerting tools (Prometheus/Grafana or ELK/EFK).
• Practical experience with CI/CD pipelines and rollout strategies.
• A bachelor’s degree (or equivalent experience) in Computer Engineering or related field.
• Proficiency in one or more programming languages (e.g., Java, Python, Golang).
• Familiarity with scripting languages (e.g., PowerShell, Bash, Python, Ruby).

Don’t Meet Every Qualification

Don’t let that stop you from applying. iManage is committed to building a diverse and inclusive environment and encourages everyone to apply. If you are excited about this role but your past experience doesn’t align perfectly with every qualification, you are welcome to apply anyway.

iManage Getting To…

• Join a rapidly evolving, industry-leading SaaS company on a journey of growth and scalability.
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
• Own your career path with our internal development framework.
• Expand your skill set with access to LinkedIn Learning courses and Microsoft training.
• Be part of a supportive, experienced team within a dynamic, inclusive culture.
• Enjoy flexible work hours that balance personal time with professional commitments.
• Collaborate in a modern workspace with a gaming area, snacks and drinks, and regular social events.

iManage Is Supporting Me By…

• Creating an inclusive environment where you’re encouraged to shape the culture with your perspective.
• Providing a market-leading salary and equitable compensation, regularly benchmarked.
• Awards such as annual performance-based bonuses.
• Enhanced parental leave (20 weeks primary, 10 weeks secondary at 100% pay).
• Matching pension contributions (up to 6%).
• Medical insurance (BUPA) and a health plan to assist with costs.
• Group life cover, including life insurance and protection benefits.
• Flexible time off policy with 25 days annual leave plus additional time off as needed.
• Wellness days for mental health and well-being.
• Access to RethinkCare, a global behavioral health platform for well-being and resilience.

iManage is committed to an excellent candidate experience and will never ask you to engage in recruitment activity via text. For questions about communications, contact [e-mail].

About iManage…

At iManage, we are dedicated to Making Knowledge Work. Our cloud-enabled, secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.

We are committed to solving complex professional challenges and enabling better outcomes; our work is ambitious and rewarding.

We’re looking for people who embrace challenges, solve problems, push boundaries, and collaborate with the industry’s best and brightest. That’s the iManage way.

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

iManage provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. We welcome all to apply and do not discriminate based on race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. This policy covers all terms of employment.

Learn more at: www.imanage.com

Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/