SIA Licensed Concierge Security Officer – Front Desk

OCS Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in Greater London is seeking a professional Concierge Security Officer to provide a friendly front-of-house service while ensuring a safe environment. The role requires excellent communication skills, a valid SIA Licence, and flexibility for varied 12-hour shifts. Join a team focused on exceptional customer service and compliance with security procedures. Opportunities for professional development are encouraged within a diverse and inclusive workplace.

Qualifications

• Previous experience in a concierge or security role preferred.
• Flexibility to work varied 12-hour shifts, including days and nights.
• Professional appearance and demeanor.

Responsibilities

• Provide a professional and friendly front-of-house service.
• Manage access control for staff, visitors, and contractors.
• Monitor CCTV systems and conduct regular security checks.
• Respond promptly to incidents, alarms, and emergencies.
• Maintain accurate records of daily activities and incidents.
• Assist with general enquiries and deliver excellent customer service.
• Ensure compliance with all security procedures and protocols.

Skills

Excellent communication and interpersonal skills

Strong customer service focus and attention to detail

Ability to remain calm and professional in high-pressure situations

Education

Valid SIA Licence

Job description

A leading facilities management company in Greater London is seeking a professional Concierge Security Officer to provide a friendly front-of-house service while ensuring a safe environment. The role requires excellent communication skills, a valid SIA Licence, and flexibility for varied 12-hour shifts. Join a team focused on exceptional customer service and compliance with security procedures. Opportunities for professional development are encouraged within a diverse and inclusive workplace.