Shop Manager: Lead Fast, Friendly Service + Profit Sharing

Greggs plc; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in the United Kingdom seeks a Shop Manager to lead a team and ensure excellent customer service across various channels. Responsibilities include team leadership, recruitment, and maintaining shop standards. Ideal candidates should have retail or food service experience and a proven record in customer satisfaction. This role offers competitive pay plus commission, generous colleague discounts, paid breaks, and various employee benefits, including a pension scheme and health services.

Benefits

Competitive pay plus commission

Colleague discount of up to 50%

Free hot drinks during shifts

Paid breaks

10% profit share

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with 7% match

Employee assistance app and helpline

Long service awards

Savings and discounts for everyday shopping

Qualifications

• Experience as a Supervisor or Line Manager in retail or food service.
• Track record of delivering excellent customer service.
• Ability to develop and motivate a team.

Responsibilities

• Lead and motivate the team to deliver fast and friendly service.
• Ensure high performance through recruitment and training.
• Maintain cleanliness and stock of the shop.

Skills

Customer service excellence

Team leadership

Food preparation

Retail experience

Job description

A leading retail company in the United Kingdom seeks a Shop Manager to lead a team and ensure excellent customer service across various channels. Responsibilities include team leadership, recruitment, and maintaining shop standards. Ideal candidates should have retail or food service experience and a proven record in customer satisfaction. This role offers competitive pay plus commission, generous colleague discounts, paid breaks, and various employee benefits, including a pension scheme and health services.