Shift Supervisor

Thewarrenwokingham; Nottingham; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading hospitality provider in Nottingham is seeking a passionate Shift Supervisor to lead a team and ensure exceptional customer service. You will be responsible for day-to-day operations, training staff, and maintaining high standards of cleanliness and safety. The ideal candidate has a strong passion for hospitality and experience in a customer-facing role. Enjoy flexible shifts, discounts across brands, and a supportive work environment.

Benefits

Flexible shifts

33% discount across all brands

20% discount for friends and family

Pension

28 days paid holiday

High-street shopping discounts

Free employee helpline

Free shares

Qualifications

• Passion for great service and training people.
• Ability to confidently lead a team.
• Experience in customer service roles.

Responsibilities

• Act as a host, serving guests and leading the team.
• Maintain high standards of cleanliness and safety.
• Support and train team members.

Skills

Team leadership

Customer service

Training and mentoring

Maintaining cleanliness and safety

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Son of Steak, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 businesses we’re the home of some of the nation's favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned. Think of a brand for any occasion, we’re all about providing moments to remember. If you’re passionate about hospitality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.