Shift Manager: Lead Team & Stellar Customer Experience

Greggs plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK bakery chain is seeking a Shift Manager to oversee daily operations in the Wakefield area. The role involves inspiring a team, ensuring customer satisfaction, and maintaining shop standards. Applicants should have previous supervisory experience, a passion for exceptional customer service, and demonstrate natural leadership abilities. Benefits include a competitive hourly wage, colleague discounts, and opportunities for growth. If you’re ready to join a welcoming team, apply now!

Benefits

Colleague discount up to 50%

Free hot drinks

Paid breaks

10% of profits shared with colleagues

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with up to 7% matching

Confidential employee assistance app and helpline

Long service awards

Savings and discounts for shopping

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Passion for delivering exceptional customer service.
• Ability to demonstrate natural leadership abilities.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including making sandwiches and managing ovens.
• Ensure displays are fully stocked at all times.
• Keep the shop looking clean, tidy and presentable.

Skills

Natural leadership

Customer service

Team motivation

Reliability

Inclusivity

Job description

A leading UK bakery chain is seeking a Shift Manager to oversee daily operations in the Wakefield area. The role involves inspiring a team, ensuring customer satisfaction, and maintaining shop standards. Applicants should have previous supervisory experience, a passion for exceptional customer service, and demonstrate natural leadership abilities. Benefits include a competitive hourly wage, colleague discounts, and opportunities for growth. If you’re ready to join a welcoming team, apply now!