Shift Manager: Lead a Fast-Paced Team to Wow Customers

Greggs plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular UK food retailer is seeking a Shift Manager who will motivate the team and ensure a great customer experience across various service channels. Responsibilities include inspiring team performance, serving customers, preparing food, and maintaining shop standards. Candidates should have supervisory experience and a passion for exceptional customer service. The role offers competitive pay, generous colleague discounts, and a supportive work culture with excellent career growth opportunities.

Benefits

Competitive pay

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Qualifications

• Previous team supervisory experience in a similar customer-focused environment.
• Ability to support an inclusive culture.
• Availability to meet the requirements of the role.

Responsibilities

• Inspire the team to deliver amazing results.
• Lead by example and serve customers in a friendly manner.
• Prepare products, including making sandwiches and managing ovens.
• Ensure displays are fully stocked and keep the shop tidy.

Skills

Natural leadership abilities

Customer service passion

Reliability

Job description

A popular UK food retailer is seeking a Shift Manager who will motivate the team and ensure a great customer experience across various service channels. Responsibilities include inspiring team performance, serving customers, preparing food, and maintaining shop standards. Candidates should have supervisory experience and a passion for exceptional customer service. The role offers competitive pay, generous colleague discounts, and a supportive work culture with excellent career growth opportunities.