Shift Manager: Lead a Fast-Paced Team to Wow Customers

Greggs plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A UK-based food retailer is seeking a Shift Manager to engage and motivate the team delivering exceptional service. Responsibilities include leading the team, ensuring a clean and stocked shop, and serving customers. Ideal candidates should possess supervisory experience, a passion for customer service, and support an inclusive culture. Competitive pay, benefits, and a fun work environment are offered.

Benefits

Competitive pay paid weekly

Colleague discount of up to 50%

Free hot drinks during shifts

Paid breaks

Profit-sharing with colleagues

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance helpline

Long service awards

Savings and discounts

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Passion for delivering exceptional customer service.
• Supportive of an inclusive culture and diversity.

Responsibilities

• Engage and motivate the team during shifts.
• Lead by example and serve customers in a friendly manner.
• Ensure displays are stocked and the shop is clean.

Skills

Customer service

Team leadership

Reliability

Job description

A UK-based food retailer is seeking a Shift Manager to engage and motivate the team delivering exceptional service. Responsibilities include leading the team, ensuring a clean and stocked shop, and serving customers. Ideal candidates should possess supervisory experience, a passion for customer service, and support an inclusive culture. Competitive pay, benefits, and a fun work environment are offered.