Shift Leader: Inspire Teams, Deliver Fast & Friendly

Greggs plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food service company in the United Kingdom is looking for a Shift Manager to engage and motivate the team in delivering exceptional customer service. The Shift Manager will oversee the shop's operations during the Manager's absence, ensuring a brilliant customer experience across multiple channels. Ideal candidates will have team supervisory experience and a passion for customer service. Competitive pay, colleague discounts, and various benefits are included.

Benefits

Competitive pay paid weekly

Colleague discount of up to 50%

Free hot drinks while on shift

Paid breaks

10% of profits shared with colleagues

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with up to 7% matching

Confidential employee assistance helpline

Long service awards

Savings and discounts for shopping

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Passion for delivering exceptional customer service.
• Demonstrate natural leadership abilities.

Responsibilities

• Lead the team to deliver exceptional customer service.
• Prepare products and maintain high standards in the shop.
• Engage and motivate the team to achieve results.
• Ensure displays are fully stocked and the shop is presentable.

Skills

Natural leadership abilities

Customer service excellence

Reliability

Team supervisory experience

Job description

A leading food service company in the United Kingdom is looking for a Shift Manager to engage and motivate the team in delivering exceptional customer service. The Shift Manager will oversee the shop's operations during the Manager's absence, ensuring a brilliant customer experience across multiple channels. Ideal candidates will have team supervisory experience and a passion for customer service. Competitive pay, colleague discounts, and various benefits are included.