Shift Leader, Hospitality – Career Growth & Perks

greene king; Portsmouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading pub company in Portsmouth is seeking a Team Leader to provide excellent customer service and lead the team during busy shifts. You'll ensure high standards while managing day-to-day operations, helping to create a welcoming environment for every guest. Ideal candidates will have a keen eye for detail, strong team coordination skills, and a positive attitude. This role offers a competitive salary and multiple employee benefits including discounts and career development opportunities.

Benefits

Career development opportunities

33% off food and drink

Free employee assistance program

50% off at Greene King Inns

Refer a friend scheme

Wagestream access

Retail discounts

Qualifications

• Experience in a leadership role within a hospitality environment is preferable.
• Strong customer service skills to ensure satisfaction.
• Ability to manage and resolve conflicts effectively.

Responsibilities

• Lead the team to deliver a high standard of service during busy shifts.
• Ensure the bar environment is safe and compliant.
• Train and develop team members to reach their full potential.

Skills

Attention to detail

Customer service

Team coordination

Adaptability

Positive attitude

Job description

A leading pub company in Portsmouth is seeking a Team Leader to provide excellent customer service and lead the team during busy shifts. You'll ensure high standards while managing day-to-day operations, helping to create a welcoming environment for every guest. Ideal candidates will have a keen eye for detail, strong team coordination skills, and a positive attitude. This role offers a competitive salary and multiple employee benefits including discounts and career development opportunities.