Shift Leader: Dynamic Restaurant Team Manager (Eves/Nights)

McDonald's; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global fast-food chain is seeking a Shift Manager to oversee a large team and ensure exceptional customer service. The ideal candidate will possess strong leadership qualities and experience in retail or hospitality. Responsibilities include coaching staff, monitoring shift operations, and maintaining high standards of service. The role requires flexibility to work varying shifts, including weekends. A competitive hourly rate starting from £13 is offered, along with various benefits including holiday pay and discounts.

Benefits

Holiday pay

Pension scheme enrolment

Meal allowance

Employee discounts

Qualifications

• Experience managing and leading teams in retail or hospitality.
• Ability to work changeable shift patterns including weekends and holidays.
• Desire to provide excellent customer service.

Responsibilities

• Orient, assist, and coach employees during shifts.
• Monitor operations and ensure all standards are met.
• Drive restaurant performance through team leadership.

Skills

Leadership

Customer service focus

Problem-solving

Communication

Job description

A leading global fast-food chain is seeking a Shift Manager to oversee a large team and ensure exceptional customer service. The ideal candidate will possess strong leadership qualities and experience in retail or hospitality. Responsibilities include coaching staff, monitoring shift operations, and maintaining high standards of service. The role requires flexibility to work varying shifts, including weekends. A competitive hourly rate starting from £13 is offered, along with various benefits including holiday pay and discounts.