Service Sales Specialist

Hitachi, Ltd.; Stone; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global technology company based in Stone is seeking a Service Sales Specialist. The successful candidate will develop service sales strategies and maintain customer relationships within the power systems sector. This role requires a Bachelor's degree in Engineering and proven sales experience, with a strong emphasis on technical knowledge of electric substation equipment. Competitive salary and professional growth opportunities are offered.

Qualifications

• Proven experience in sales or service of power systems.
• Familiarity with electric substation equipment.
• Availability to travel for customer meetings.

Responsibilities

• Implement the service sales strategy and growth plans.
• Engage with installed base to promote service solutions.
• Conduct sales calls and develop new market opportunities.
• Establish long-term customer relationships.

Skills

Sales expertise

Technical knowledge of power systems

Customer relationship management

Communication skills

Education

Bachelor’s degree in Engineering or technical disciplines

Job description

.Service Sales Specialist page is loaded## Service Sales Specialistlocations: Stone, Staffordshire, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 29, 2025 (30+ days left to apply)job requisition id: R0106821**Location:**Stone, Staffordshire, United Kingdom**Job ID:**R0106821**Date Posted:**2025-10-09**Company Name:**HITACHI ENERGY UK LIMITED**Profession (Job Category):**Sales, Marketing & Product Management**Job Schedule:**Full time**Remote:**No**Job Description:**As a Service Sales Specialist, you will be part of our international Grid Automation Service Sales Team. We provide Service Solutions for substation automation systems, control and protection, cybersecurity, communication, and telecontrol technology. The team is highly motivated with a strong customer and service-oriented approach. It is our ambition to provide high-quality service, delivering solutions aligned with customers' needs. In this role, you are responsible for Service tenders from initial customer request to contract closing and handover to operations.Developing Service sales account plans to ensure growth, building long-term customer relationships, driving high levels of customer satisfaction, ensuring expected response to specific customer needs and issues are key success factors for this position.**How you'll make an impact:*** Implement the service sales strategy and growth plans, engaging with the installed base (IB) to promote upgrades and value-added solutions.* Use IB data to identify and develop sales opportunities for Service products and solutions, focusing on the entire Hitachi Energy Service portfolio.* Conduct sales calls, perform customer facility walk-throughs, generate sales leads, and develop new market opportunities based on market trends.* Establish long-term customer relationships, understand their requirements and regulations, demonstrate technical knowledge, and ensure customer satisfaction.* Sell the service product portfolio, monitor sales proposals and tenders, prepare service offerings, communicate contract details, and manage the administrative sales process.* Act as a marketer and salesperson during marketing activities, translating customer needs into relevant service offerings and solutions.* Contribute to risk assessments, register information into SFDC, ensure technical reliability, safety, and cost-effective solutions, and comply with health and safety directives.* Provide technical direction for service sales training to less-experienced staff and support management with key data and insights on markets and effective service selling tactics.**Your background*** Bachelor’s degree in Engineering or technical disciplines or similar.* Proven experience in sales, sales support, and/or service of power systems/solutions.* If you have experience working with electric substation equipment (i.e., IED, RTU, SCADA, Communications, etc.), recent technical sales and/or client-facing experience presenting electric substation equipment solutions, this is highly preferred.* Being familiar with the Operations & Maintenance practices of electric substation equipment and substation construction.* In order to meet your customers, you will need to be available to travel.## Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.## This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.