Service Manager

Vertu Motors plc; Plymouth; On-site; GBP 40,000 - 52,000; Full time

Job summary

A major UK automotive retailer in Plymouth is seeking an experienced Service Manager to lead their Honda Aftersales Team. The ideal candidate will drive customer satisfaction, manage service team performance, and ensure compliance with company standards. A competitive salary of £40,000 plus OTE of £52,000, along with comprehensive benefits including a company car, 25 days holiday, and structured training, are offered to attract top talent. If you're passionate about customer care and performance, apply today.

Benefits

Company car

25 days holiday plus bank holidays

Structured training and clear career pathways

Enhanced maternity & paternity packages

Access to exclusive discounts and cashback offers

Qualifications

• Proven success as a Service Manager.
• Strong people management and communication skills.
• Ability to deliver results through performance, profitability, and process excellence.

Responsibilities

• Lead our Honda service department to deliver customer satisfaction above national averages.
• Drive profitability and efficiency while maintaining the highest quality standards.
• Ensure compliance with Honda’s exacting standards and our group processes.
• Inspire and develop your team to achieve their full potential.
• Maintain a safe, productive, and customer-focused environment.

Skills

Proven success as a Service Manager

Strong people management and communication skills

Ability to deliver results through performance and profitability

Passion for the Honda brand

Job description

Lead Our Honda Aftersales Team – Service Manager Opportunity in Plymouth

Are you an experienced Service Manager ready to take the wheel with one of the most innovative and trusted automotive brands in the world? This is your chance to join Honda – a name synonymous with reliability, cutting-edge technology, and customer excellence.

At Vertu Motors, we’re proud to represent Honda, a brand that’s shaping the future of mobility. If you’re passionate about delivering exceptional service and driving performance, we want you on our team.

Why Honda?

Honda isn’t just a car manufacturer – it’s a global leader in engineering excellence, sustainability, and customer satisfaction. Joining us means aligning with a brand that values innovation and invests in people.

What’s on offer:

• Competitive basic salary of £40,000plus OTE£52,000
• Company car and a comprehensive benefits package
• Career progression within one of the UK’s largest and fastest-growing dealer groups
• Ongoing manufacturer training to keep you ahead of the curve

Your mission:

• Lead our Honda service department to deliver customer satisfaction above national averages
• Drive profitability and efficiency while maintaining the highest quality standards
• Ensure compliance with Honda’s exacting standards and our group processes
• Inspire and develop your team to achieve their full potential
• Maintain a safe, productive, and customer-focused environment

What we’re looking for:

• Proven success as a Service Manager
• Strong people management and communication skills
• Ability to deliver results through performance, profitability, and process excellence
• A passion for the Honda brand and a commitment to outstanding customer care

Why join us?

We invest more in colleague development than any other motor retailer. Expect structured training, clear career pathways, and benefits that include:

• 25 days holiday (plus bank holidays)
• Preferential service rates and colleague purchase scheme
• Share incentive plan and pension
• Enhanced maternity & paternity packages
• Access to exclusive discounts and cashback offers

If you’re ready to lead Honda’s aftersales experience in Plymouth, apply today and accelerate your career with a brand that’s built on trust, innovation, and performance.