Service & Maintenance Coordinator

Manpower; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

An employment agency in the United Kingdom is looking for a candidate skilled in customer service and maintenance planning. The role involves answering customer inquiries, scheduling repairs, and coordinating logistics. Applicants must have strong communication skills, proficiency in Microsoft Office, and the ability to manage multiple tasks effectively. This position ensures that customers are updated on service progress and that proper documentation is maintained.

Qualifications

• Proven experience in maintenance planning.
• Understanding of transport operations.
• Ability to work under pressure.

Responsibilities

• Answer incoming calls and respond to customer inquiries.
• Accurately record breakdown details and generate job cards.
• Plan and schedule services, repairs, and maintenance appointments.

Skills

Strong communication skills

Customer service skills

Maintenance planning

Transport operations understanding

Organisational abilities

Time management

Proficient in Microsoft Office

Problem-solving skills

Job description

An employment agency in the United Kingdom is looking for a candidate skilled in customer service and maintenance planning. The role involves answering customer inquiries, scheduling repairs, and coordinating logistics. Applicants must have strong communication skills, proficiency in Microsoft Office, and the ability to manage multiple tasks effectively. This position ensures that customers are updated on service progress and that proper documentation is maintained.