Service Advisor — No Weekend Work, £30k + Benefits

Vertu Motors plc; City of Edinburgh; On-site; GBP 30,000; Full time

Job summary

A leading automotive retailer in Edinburgh seeks an experienced Service Advisor to manage customer relationships and enhance satisfaction in a fast-paced environment. The role offers a £30,000 salary with company benefits and no weekend work. Candidates should possess essential customer service skills and be able to communicate effectively while meeting targets. Join our well-established business and contribute to exceeding customer expectations in our dealership.

Benefits

25 days holiday plus bank holidays

Access to an online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Qualifications

• Previous customer-facing service experience is essential.
• Customer focus and relationship maintenance are paramount.
• Ability to meet targets and deadlines.

Responsibilities

• Act as a relationship manager between the customer and the workshop.
• Set customer expectations and maintain communication during service.
• Upsell additional products and ensure customer satisfaction.

Skills

Customer service skills

Communication skills

Ability to work in a fast-paced environment

Job description

A leading automotive retailer in Edinburgh seeks an experienced Service Advisor to manage customer relationships and enhance satisfaction in a fast-paced environment. The role offers a £30,000 salary with company benefits and no weekend work. Candidates should possess essential customer service skills and be able to communicate effectively while meeting targets. Join our well-established business and contribute to exceeding customer expectations in our dealership.