Service Advisor

Yeomans Limited; Worthing; On-site; GBP 20,000 - 30,000; Full time

Job summary

A customer service-oriented company in Worthing seeks a motivated Service Advisor to join their team. The ideal candidate has exceptional communication skills and previous telephone experience. Responsibilities include handling customer calls, converting them into service bookings, and upselling products. The role offers a competitive salary and opportunities for professional growth.

Benefits

Competitive salary

Supportive working environment

Opportunities for growth

Qualifications

• Previous experience in telephone communications is essential.
• Ability to follow procedures and instructions in a busy environment.
• Strong customer engagement skills.

Responsibilities

• Making and receiving calls to customers regarding vehicle maintenance.
• Converting contacts into workshop bookings.
• Upselling related products and services as applicable.

Skills

Exceptional communication skills

IT literacy

Interpersonal skills

Job description

We are currently looking to expand our Exeter Service Department to meet increased customer demand, so now recruiting for a highly motivated Service Advisor to join our team at Yeomans Skoda Exeter.

At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience. We always aim to meet or exceed our customers expectations by understanding exactly what they need and suggesting the most appropriate solution. If you enjoy engaging with customers in a helpful, friendly and positive manner, this could be the perfect position for you!

This customer focused role requires exceptional communication skills with the ability to follow procedures and instructions in a busy working environment. With a key element of the position focused around telephone call handling, previous experience in telephone communications, as well as skills in IT literacy are essential.

Key responsibilities Include:

• Making and receiving calls, to and from our customers whose vehicles require maintenance attention
• Converting these contacts into workshop bookings
• Appropriately up selling related products and service as applicable

Good interpersonal skills are key to your success in the role, as is your ability to work from your own initiative.

In return, Yeomans offers competitive salary, a supportive working environment with like-minded individuals, as well as the opportunity to grow within the business.

If this sounds like the position for you, apply for this exciting opportunity by sending your CV and cover letter to [e-mail]

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#50266

Working Hours

Salary Competitive Salary

Service

Closing Date 31/12/2025

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