Senior Website Experience & UX Testing Lead (Hybrid)

British Business Bank; Sheffield; Hybrid; GBP 50,000 - 78,000; Full time

Job summary

A public development bank in the UK seeks a Senior Manager for Website Management to lead the strategy and continuous improvement of its website. The role includes overseeing user experience, A/B testing, and digital analytics, ensuring alignment with the organization's marketing objectives. The ideal candidate will have significant experience with Drupal CMS and the adoption of AI technologies for enhancing digital performance. This position offers flexible working options and a competitive benefits package.

Benefits

30 days annual leave plus bank holidays

15% employer pension contribution

Flexible working hours

Cycle to work scheme

Healthcare cash plan

Group Income Protection and life assurance

Paid voluntary days and family leave

Qualifications

• Experience managing large-scale websites and digital platforms.
• Strong understanding of user testing and digital experience optimisation.
• Proven skills in translating analytics into actionable improvements.

Responsibilities

• Lead strategy and management of the Bank's website.
• Ensure website compliance, accessibility, and data-driven decision-making.
• Collaborate with cross-functional teams to enhance digital performance.

Skills

User experience design

Digital analytics

SEO

A/B testing

Drupal CMS

AI technologies

Customer journey optimisation

Job description

A public development bank in the UK seeks a Senior Manager for Website Management to lead the strategy and continuous improvement of its website. The role includes overseeing user experience, A/B testing, and digital analytics, ensuring alignment with the organization's marketing objectives. The ideal candidate will have significant experience with Drupal CMS and the adoption of AI technologies for enhancing digital performance. This position offers flexible working options and a competitive benefits package.