Senior Veterinary Reception Lead

Southdown Veterinary Group; Whetsted; On-site; GBP 25,000 - 28,000; Full time

Job summary

A veterinary clinic in Whetsted is seeking a Head Receptionist to lead their reception teams. This full-time role involves overseeing daily operations, providing excellent service to clients and managing the reception staff. Ideal candidates will have strong leadership and communication skills, along with customer service experience. The position offers a salary range of £25,400-£27,500, with benefits including annual leave and a health plan.

Benefits

5 weeks annual leave plus bank holidays

Discounted gym membership

Staff discount

Health plan

Buy & sell holiday

Qualifications

• Previous receptionist or customer-facing experience is essential.
• Experience managing teams will be highly beneficial.
• Previous veterinary industry experience is advantageous.

Responsibilities

• Lead the reception teams to provide friendly and efficient service.
• Manage the reception team, staff rotas, and recruitment.
• Perform receptionist duties such as answering phones and booking appointments.

Skills

Excellent communication skills

Organisational skills

Leadership skills

Calm under pressure

Empathy

Job description

A veterinary clinic in Whetsted is seeking a Head Receptionist to lead their reception teams. This full-time role involves overseeing daily operations, providing excellent service to clients and managing the reception staff. Ideal candidates will have strong leadership and communication skills, along with customer service experience. The position offers a salary range of £25,400-£27,500, with benefits including annual leave and a health plan.